Kate Lawrence
Merewether
Summary
I am a motivated individual who wishes to secure a position which allows me to utilise my experience and training. I have a breadth of experience across the retail and hospitality industries, including merchandising, operations, store and team management and sound customer service. I pride myself in being organised, a multitasker, hardworking, energetic, reliable and an excellent communicator.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Cellar/Stores Assistant
The Wests Group
New Lambton, NSW
09.2024 - Current
- Coordinated cross-departmental communication to streamline project workflows and enhance collaboration with working across 4 different sites.
- Developed and maintained comprehensive documentation for operational procedures and project milestones.
- Assisted in the implementation of process improvements to increase team efficiency and reduce errors.
- Manage stocktske counting and variance reports at New Lambton
- Admin tasks including checking and approving of invoices
- Policies and procedure manuals
- Stocking bars and restaurants with beverages and food.
Car Seat Installer
Baby Bunting
Warners Bay
01.2024 - 08.2024
- Installed various baby products, ensuring adherence to safety standards and manufacturer guidelines.
- Collaborated with team members to streamline installation processes, improving efficiency in service delivery.
- Trained new hires on installation techniques and safety protocols to maintain high-quality service standards.
- Conducted quality checks on completed installations, addressing issues promptly to enhance customer satisfaction.
Merchandiser
Strikeforce
09.2022 - 08.2024
- Stock relays
- Fitouts
- Stakeholder management
Bar & Kitchen Assistant
Moby’s Retreat
01.2020 - 01.2022
- Drink and Dining Service
- Customer Service
- Liaising with suppliers
Store Manager
Branxton Hardware
01.2016 - 01.2018
- Managing 8 team members
- Stakeholder management and engagement
- Manage stock control and store budgets
- Attend regional meetings
- Organising advertising and sales representation
- Performance reviews and staff meetings
- End of month and year procedures
Accounts Payable & Retail Assistant
Scone Timber and Hardware
01.2014 - 01.2016
- Stock control
- General retail duties
- Baking
- Liaising with suppliers
- Processing incoming invoices
- End of month and year procedures
- Processing petty cash
Bar Supervisor
Belmore Hotel Scone
01.2013 - 01.2014
Senior Retail Assistant
Scone Mitre 10
01.2005 - 01.2013
Education
Certificate III - Hospitality
TAFE NSW
NSWCertificate IV - Business Management
NSW Tafe
Online06.2016
Skills
- High level written and verbal communication skills
- Excellent attention to detail
- Time management and planning skills
- Ability to work autonomously and within a team
- Competent in Microsoft Suite, POS and MYOB
- Team management
- Budget control
- WHS protocol
Certification
- Cert IV Business Management
- Dulux & Accent certified
- RSA
- NSW Young Retailer of the Year 2016
- National Women’s Hardware Advisory Committee
Timeline
Cellar/Stores Assistant
The Wests Group
09.2024 - Current
Car Seat Installer
Baby Bunting
01.2024 - 08.2024
Merchandiser
Strikeforce
09.2022 - 08.2024
Bar & Kitchen Assistant
Moby’s Retreat
01.2020 - 01.2022
Store Manager
Branxton Hardware
01.2016 - 01.2018
Accounts Payable & Retail Assistant
Scone Timber and Hardware
01.2014 - 01.2016
Bar Supervisor
Belmore Hotel Scone
01.2013 - 01.2014
Senior Retail Assistant
Scone Mitre 10
01.2005 - 01.2013
Certificate III - Hospitality
TAFE NSW
Certificate IV - Business Management
NSW Tafe