Kate McNess
Ballarat
Summary
Recent graduate with foundational knowledge in psychology and criminology. Proven track record at Bunnings Warehouse, enhancing commercial sales and streamlining inventory management. Excelled in fostering client relationships and working in teams with a blend of exceptional organisation and collaborative skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Commercial Support Officer
Bunnings Warehouse
11.2024 - Current
- Boosted commercial sales by developing and maintaining positive relationships with clients.
- Streamlined internal processes within the commercial sales department by identifying areas for improvement, implementing changes that led to increased efficiency and productivity.
- Collaborated with internal teams to ensure efficient delivery of products and services to commercial clients.
- Managed a diverse portfolio of clients across multiple industries while maintaining a strong focus on individualised solutions for each business's unique needs.
- Assisted multiple retail and commercial teams to improve interdepartmental coordination.
Inventory Specialist
Bunnings Warehouse
10.2022 - 11.2024
- Managed inventory counts of more than 100 products each day to verify accuracy of records and identify any discrepancies that needed correction.
- Streamlined inventory management processes, significantly reducing time spent on stock audits.
- Conducted detailed inventory analysis reports for management review, informing strategic decision-making.
- Developed and maintained positive relationships with vendors, ensuring reliable supply and favorable terms.
- Facilitated training sessions for new and existing staff on inventory management software, boosting team productivity.
Retail Sales Assistant
Bunnings Warehouse
02.2018 - 10.2022
- Processed transactions efficiently using point-of-sale systems, minimising wait times for customers at checkout.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
Education
Bachelor of Psychological Science -
Deakin University
Burwood, VIC02-2024
Bachelor of Criminology -
Deakin University
Burwood, VIC02-2024
Skills
- Problem resolution
- Customer service
- Organisation and time management
- Teamwork and collaboration
- Attention to detail
- Dependable and responsible
Timeline
Commercial Support Officer
Bunnings Warehouse
11.2024 - Current
Inventory Specialist
Bunnings Warehouse
10.2022 - 11.2024
Retail Sales Assistant
Bunnings Warehouse
02.2018 - 10.2022
Bachelor of Psychological Science -
Deakin University
Bachelor of Criminology -
Deakin University
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