Kate Miles
Annerley
Summary
Proficient in various Microsoft software systems, ability to work in high paced environments, able to adhere to policy and procedure, excellent in interpersonal communication and dealing with difficult customers in a calm and professional manner, flexible and adaptable to the changing needs of the business.
Overview
6
6
years of professional experience
Work History
Annerley Service, Kitchen and Cafe
Mc Donald's Annerley
04.2021 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Trained new cashiers on operational procedures and customer service standards.
- Ensured compliance with company policies regarding cash handling and security measures.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked effectively in fast-paced environments.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Prepared high-quality beverages and food according to established recipes and customer preferences.
Receptionist
Physico Physiotherapy
02.2020 - Current
- Used Systems such as EXCEL, MYOB, Xero, and PPMP (Practice Management Software)
- Managed front desk operations, ensuring a professional and welcoming environment for clients.
- Coordinated appointment scheduling, optimizing therapist availability and client satisfaction.
- Maintained electronic health records accurately, adhering to privacy regulations and organizational policies.
- Assisted in billing processes, verifying insurance information and processing payments efficiently.
Education
Bachelor - Law (Honours) / Business
Griffith University
QLD12-2027
High School Diploma -
St Peters Lutheran College
Indooroopilly, QLD11-2023
Skills
- Attention to detail
- Time management
- Multitasking Abilities
- Dependable and responsible
- Flexible and adaptable
- Computer skills
- Calm under pressure
- Verbal communication
Accomplishments
- Competed for St peters Rowing from 2018-2022
- Placed First in BSRA open 4 in 2022
Timeline
Annerley Service, Kitchen and Cafe
Mc Donald's Annerley
04.2021 - Current
Receptionist
Physico Physiotherapy
02.2020 - Current
Bachelor - Law (Honours) / Business
Griffith University
High School Diploma -
St Peters Lutheran College