Kate Riches
Perth,WA
Summary
Warm salon assistant with a desire to transition to a stylist. Pleasant and welcoming, with excellent communication and organizational skills. Assists all team members, clients, and interacts effectively with customers and staff.
Overview
3
3
years of professional experience
Work History
Hair Salon Assistant
Shear Elegance
Northam , WA
12.2023 - Current
- Assessed inventory levels of salon retail products to maintain well-stocked stations.
- Performed basic receptionist duties such as answering phones and taking messages.
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
- Checked in customers for appointments and notified stylists of clients' arrival.
- Performed relaxing head and scalp massages for customers.
- Handled phone calls and inquiries, providing information on salon services.
- Scheduled client appointments and managed salon calendar efficiently.
- Greeted clients upon arrival, providing exceptional customer service.
- Conducted basic hair treatments, including deep conditioning and scalp massages.
- Set up stations for stylists before their appointments with clients.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Cleaned and sanitized all salon tools and equipment.
- Stocked shelves with new products when needed.
- Followed safety protocols while performing tasks in the salon.
- Scheduled appointments for customers using internal software system.
- Supported senior stylists in administrative tasks as needed.
- Maintained a clean work environment throughout the day.
- Greeted customers and provided excellent customer service.
- Assisted with shampooing and conditioning treatments, ensuring client comfort.
- Scheduled client appointments using the computer system.
Optical Assistant - Volunteer
Northam Optical
Northam , WA
01.2022 - Current
- Greeted customers, answered general questions and directed to appropriate locations.
- Provided administrative support to other departments including filing, photocopying, faxing and scanning documents.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Delivered messages and ran errands.
Pharmacy Assistant
Stewarts Pharmacy
Northam
06.2023 - 12.2023
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Scanned items and checked pricing on cash register for accuracy.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
Hair Salon Assistant
Shear Elegance
Northam , WA
02.2022 - 06.2023
- Shampooed, conditioned and rinsed clients' hair.
- Performed basic receptionist duties such as answering phones and taking messages.
- Greeted clients upon arrival, providing exceptional customer service.
- Cleaned and sanitized all salon tools and equipment.
- Followed safety protocols while performing tasks in the salon.
Education
Certificate III in Beauty
North Metropolitan TAFE
Perth, WASt Josephs
Northam, WASkills
- Inventory management
- Client scheduling
- Sanitation procedures
- Customer service
- Basic hair treatments
- Receptionist duties
- Appointment management
- Communication skills
- Attention to detail
- Safety protocols
- Scalp massage techniques
- Shampooing and conditioning
- Housekeeping duties
Certificate III in Beauty
Currently enrolled at Northbridge TAFE undergoing a certificate III in Beauty
- Makeup Application
- Waxing
- Tanning
- Peircing
Timeline
Hair Salon Assistant
Shear Elegance
12.2023 - Current
Pharmacy Assistant
Stewarts Pharmacy
06.2023 - 12.2023
Hair Salon Assistant
Shear Elegance
02.2022 - 06.2023
Optical Assistant - Volunteer
Northam Optical
01.2022 - Current
Certificate III in Beauty
North Metropolitan TAFE
St Josephs
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