Kate Smithers

• Current Interior Design Student
• Diploma of Interior Design (MSF50222)

Modules completed currently:

- Visual Language of Interior Design.

- History of Style, Decoration and Architecture.

- Design Styles.

- Space Planning.

- Lighting.

- Colour.

• Provides administrative support to the Owner/ Operator.
• Organised and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Completes payroll duties weekly.
• Completes leave requests of employees.
• Collection of parts.

• Developed and implemented training programs for new and current employees.
• Conducted regular assessments of employee performance to identify areas needing improvement.
• Provided guidance and support to Cabin Crew in the areas of both inflight duties and ground training duties.
• Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
• Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
• Conducted pre-flight briefings to inform passengers about the flight route, expected duration and onboard services.
• Provided first aid assistance to passengers when necessary.
• Checked that aircraft cabins were properly stocked with food, beverages, blankets and other items prior to takeoff.
• Responded promptly to customer complaints or requests for service during flights.
• Verified that all doors were secured before take off and landing.
• Maintained a professional appearance at all times while interacting with customers.
• Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
• Followed safety, passenger and supply pre-flight checklists.
• Completed six monthly Emergency Procedures Assessments to remain current on all aircraft types.