Kate Trimboli
Toowoomba,QLD
Summary
Reliable Support Worker pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet client objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
7
7
years of professional experience
Work History
Customer Service Officer
Service NSW (NSW Government)
01.2023 - 12.2023
- I worked for the NSW Government in the customer service department, helping customers with licensing and registration needs
- This involved navigating Government computer systems and high customer facing time
- I very much enjoyed this position and have only just left due to a change in personal circumstances which has led to an interstate move for myself.
Front Office Concierge
Kyah Hotel Blackheath
09.2022 - 01.2023
- I worked casually as a Front Office attendant at a local hotel after moving to the Blue Mountains
- In this position
- We experienced a high volume of calls and the role involved balancing phone inquiries with in-person customer experience
- I very much enjoyed this position and I only moved on from here as I was hoping for more consistency with hours as it was very changeable as a casual.
Factory hand
Planet Organic Tea
01.2022 - 07.2022
- I worked full time as a factory hand at an organic tea factory on the Sunshine Coast, before moving down to the Blue Mountains
- I was responsible for packing tea and maintaining high levels of stock quality control.
Support Worker
Labour Solutions Australia/Centacare
01.2021 - 11.2021
- I worked part time as a support worker for Labour Solutions Australia (working for Centacare) in Brisbane
- This role included domestic assistance (cleaning/shopping/cooking), social support, and respite work with elderly clients
- I was required to travel for work and be adaptable to last minute bookings and changing client requirements.
Barista/café all rounder
Sol Organic Bakery and Café
07.2019 - 12.2020
- I worked in a café as an allrounder
- I would have barista, serving and floor shifts, as well as assisting with occasional food preparation.
Receptionist/floor staff
Rockit Climbing Gym
05.2017 - 07.2019
- I was employed part time as a receptionist at Rockit Climbing Gym on the Sunshine Coast
- We used Microsoft Office here to manage bookings and orders; and my responsibilities involved organizing parties, communicating via email and phone correspondence, processing online payments and organizing membership details et cetera.
Education
Certificate III - Individual Support (Disability & Ageing)
TAFE Queensland
Toowoomba06.2024
Certificate IV - Outdoor Recreation
TAFE Queensland
Mooloolaba06.2019
Skills
Currently Studying Certificate III
First Aid & CPR Certified
Adaptable and organized
Blue & Yellow Card
National Police Check
Empathetic and caring
Timeline
Customer Service Officer
Service NSW (NSW Government)
01.2023 - 12.2023
Front Office Concierge
Kyah Hotel Blackheath
09.2022 - 01.2023
Factory hand
Planet Organic Tea
01.2022 - 07.2022
Support Worker
Labour Solutions Australia/Centacare
01.2021 - 11.2021
Barista/café all rounder
Sol Organic Bakery and Café
07.2019 - 12.2020
Receptionist/floor staff
Rockit Climbing Gym
05.2017 - 07.2019
Certificate III - Individual Support (Disability & Ageing)
TAFE Queensland
Certificate IV - Outdoor Recreation
TAFE Queensland
Similar Profiles
Perry AllenPerry Allen
Project Support Officer at NSW GovernmentProject Support Officer at NSW Government
Rosanda MazorRosanda Mazor
Full-time Carer at NSW GovernmentFull-time Carer at NSW Government
Toni DetloffToni Detloff
Customer Service Agent at NSW GovernmentCustomer Service Agent at NSW Government