Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Katelyn Coyle

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at IGA Plus Liquor. Expert in food safety awareness and adept at conflict resolution, I significantly reduced wait times and food waste. Skilled in order taking and maintaining cleanliness, my adaptability ensures top-notch service and operational efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Bistro Server

RSL Club
05.2023 - Current
  • Collaborated with kitchen staff to ensure accurate preparation and presentation of dishes according to guest specifications.
  • Adapted quickly to changing menus or promotional offerings while maintaining knowledge on each dish''s ingredients and preparation methods.
  • Streamlined order-taking process by utilizing digital tools, resulting in shorter wait times for guests.
  • Supported team members during busy shifts, ensuring seamless coordination of orders and timely delivery of meals.

Deli Worker

IGA Plus Liquor
03.2020 - 02.2023
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.
  • Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.

Cashier

IGA Plus Liquor
05.2018 - 11.2020
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Nyngan High School
Nyngan, NSW
09.2022

Skills

  • Cleanliness
  • Order Taking
  • Food safety awareness
  • Memory retention
  • Reservation Management
  • Warm and Friendly
  • Reliable and Responsible
  • Conflict and Complaint Resolution
  • Adaptable and Flexible

Additional Information

Currently hold;

P2 license

RSA/ RCG competency card

White card

Timeline

Bistro Server

RSL Club
05.2023 - Current

Deli Worker

IGA Plus Liquor
03.2020 - 02.2023

Cashier

IGA Plus Liquor
05.2018 - 11.2020

High School Diploma -

Nyngan High School

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Katelyn Coyle