Katelyn Freeman
Swansea
Summary
I am seeking employment in customer service and hospitality where i can learn valuable skills and gain experience. I am eager to work in a team-oriented environment and contribute to the success of the business. In addition to gaining experience, i am also looking for long-term employment opportunities where i can grow develop my skills while providing excellent customer service. I am committed to learning and working hard to meet the needs of both company and its customers.
Overview
4
4
years of professional experience
Work History
Hospitality Worker
Swansea Hotel
10.2023 - 01.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Excellent communication skills, both verbal and written.
- Processed orders and sent to kitchen employees for preparation.
- Team work
- Patience
- Communication
- Multi-tasking
Team Member
Coles Supermarket
05.2021 - 04.2023
- Politely greeted all customers who entered the store
- Customer orders, online
- Kept track of orders and get them out on time
- Maintained a clean store making sure dining and counters areas are always clean and tidy
- Accurate cash handling, POS and EFTPOS skills
- Check online orders
- Complaint handling
- Working in a team environment
- Supporting managers
Education
Completed Year 11
Hunter Sports School
Gateshead, NSW12.2021
Skills
- Excellent customer service skills in greeting clients/customers
- Cleaning and maintaining a safe and hygiene environment
- Active listening and following instructions
- Multi-tasking
- Communication
- Patience
- Positivity
- Problem-solving
- Teamwork
References:
Cherie Humpries
- 0417281539
Jude Hardy
- 0408603228
Contact
Swansea, NSW 2281
Education
Gateshead, NSW
Timeline
Hospitality Worker
Swansea Hotel
10.2023 - 01.2025
Team Member
Coles Supermarket
05.2021 - 04.2023
Completed Year 11
Hunter Sports School
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