Katelyn Thorne
Perth
Summary
I am a dedicated individual who focuses on achieving quality work within teams. I am passionate about the public service sector and community development involvement. This is why I value and contribute my time to communities through volunteer work. I am known to work well with colleagues, students and the community at large to create diverse, inclusive and sustainable rapports.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Support Worker
Halo Care & Support
01.2024 - Current
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Delivered quality customer service to address urgent needs and cleaning requests.
Support Worker
Villa Terenzio
09.2022 - 07.2024
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed care plan and directions to administer medications.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Support Worker
Echo Community Services
01.2022 - 09.2022
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Provided compassionate and patient-focused care to cultivate well-being.
Disability Support Worker
Sunflower Care Services
09.2021 - 01.2022
- Maintained safety with tidy, clean and hazard-free home environments.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Designed individualized plans detailing daily activities and needs for patients.
- Kept accurate records for client files and handled related paperwork.
Sales Assistant
Kmart
10.2018 - 02.2019
- Accepted and completed cash, check and credit card payments.
- Built and maintained relationships with peers and upper management to drive team success.
- Supported sales personnel with technical solutions, costing and client presentations.
- Used product knowledge to assist customers and suggest products.
- Responded to customer requests for unavailable products and suggested other suitable options.
- Capitalized on customer up-sell opportunities resulting in 10]% increased revenues
Sandwich Artist
Subway
02.2015 - 06.2018
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Completed opening, closing and shift change tasks following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Volunteer
St Vinnies
12.2015 - 01.2017
- Engaged with others successfully using strong verbal and written communication skills.
- Kept facilities organized, clean and well-maintained to best meet program needs.
- Welcomed customers and answered questions.
- Collaborated with community leaders, organizations and public agencies to promote community service programs.
- Increased sales by 10%
Education
Certificate IV - Youth Work
SM Tafe
06.2022
Cert IV - Community Services
South Metro TAFE
11.2021
Cert III - Community Services
South Metro TAFE
06.2021
Cert II - Community Services
YMCA Teaching Program
2019
Cert IV - General Education
Jobs South West
10.2018
Year 10 - High School
ST Mary's Catholic College
11.2017
Skills
- Active listening
- Computer skills
- Critical thinking
- Team member motivation
- Interpersonal skills
- Reliable and trustworthy
- Effective Communication
- Complex Problem-Solving
Certification
Cert II Community Services
Cert III Community Services
Cert IV Community Services
Cert IV Youth Work
First AID Certificate
Suicide Awareness Certificate
Food Alert Certificate
Working With Children Check
National Police Clearance
Medication Administration
Manual Handling
NDIS Screening
Additional Information
References
Athena Grant
Team Leader
Halo Care & Support
0435 218 156
Caroline Jusman
Human Recourses Manager
Echo Cummunity Services
0459 561 076
Personal Reference
Krista Adorian
0413 468 802
Timeline
Community Support Worker
Halo Care & Support
01.2024 - Current
Support Worker
Villa Terenzio
09.2022 - 07.2024
Support Worker
Echo Community Services
01.2022 - 09.2022
Disability Support Worker
Sunflower Care Services
09.2021 - 01.2022
Sales Assistant
Kmart
10.2018 - 02.2019
Volunteer
St Vinnies
12.2015 - 01.2017
Sandwich Artist
Subway
02.2015 - 06.2018
Certificate IV - Youth Work
SM Tafe
Cert IV - Community Services
South Metro TAFE
Cert III - Community Services
South Metro TAFE
Cert II - Community Services
YMCA Teaching Program
Cert IV - General Education
Jobs South West
Year 10 - High School
ST Mary's Catholic College
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