Katelyn Thorne
Martin,WA
Summary
Dedicated and compassionate community services professional with experience across aged care, disability support, youth work, and broader community development. Skilled in effective communication, problem-solving, and fostering positive relationships with colleagues, clients, and the wider community. Passionate about the community service sector and committed to building inclusive, supportive, and sustainable environments. Actively contributes to community wellbeing through both professional practice and volunteer involvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Support Worker
Halo Care & Support
01.2024 - Current
- Provided direct support to individuals with diverse needs, enhancing daily living skills and community engagement.
- Developed tailored care plans in collaboration with clients and families to promote independence and well-being.
- Monitored client progress, documenting changes to ensure effective implementation of support strategies.
- Advocated for clients' rights and needs within community systems, enhancing access to resources and services.
Support Worker
Villa Terenzio
09.2022 - 07.2024
- Provided personalized care and support to clients in daily living activities.
- Assisted with medication management and health monitoring to ensure well-being.
- Implemented effective communication strategies to enhance client relationships.
- Developed individualized care plans based on client needs and preferences.
- Promoted mental stimulation through engaging activities tailored to each client''s interests and abilities.
- Developed personalized care plans in collaboration with multidisciplinary teams to enhance client well-being.
- Supported individuals with daily living activities, fostering independence and personal growth.
Support Worker
Echo Community Services
01.2022 - 09.2022
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted with daily living activities, ensuring dignity and comfort for all clients.
- Provided compassionate support to residents, promoting emotional and physical well-being.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Kept clients engaged in social networks and communities for personal health and growth.
- Provided compassionate and patient-focused care to cultivate well-being.
Disability Support Worker
Sunflower Care Services
09.2021 - 01.2022
- Provided personalized care and support to individuals with disabilities, ensuring comfort and safety.
- Assisted clients in daily living activities, promoting independence and enhancing quality of life.
- Developed individualized support plans in collaboration with healthcare professionals and families.
- Monitored client progress and reported changes to relevant stakeholders for effective care adjustments.
- Coordinated recreational activities, fostering social interaction and skill development among clients.
- Advocated for client needs within multidisciplinary teams, enhancing service delivery and client satisfaction.
Sales Assistant
Kmart
10.2018 - 02.2019
- Accepted and completed cash, check and credit card payments.
- Built and maintained relationships with peers and upper management to drive team success.
- Supported sales personnel with technical solutions, costing and client presentations.
- Used product knowledge to assist customers and suggest products.
- Responded to customer requests for unavailable products and suggested other suitable options.
- Capitalized on customer up-sell opportunities resulting in 10]% increased revenues
Sandwich Artist
Subway
02.2015 - 06.2018
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Completed opening, closing and shift change tasks following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Volunteer
St Vinnies
12.2015 - 01.2017
- Engaged with others successfully using strong verbal and written communication skills.
- Kept facilities organized, clean and well-maintained to best meet program needs.
- Welcomed customers and answered questions.
- Collaborated with community leaders, organizations and public agencies to promote community service programs.
- Increased sales by 10%
Education
Certificate IV - Youth Work
SM Tafe
06.2022
Cert IV - Community Services
South Metro TAFE
11.2021
Cert III - Community Services
South Metro TAFE
06.2021
Cert II - Community Services
YMCA Teaching Program
2019
Cert IV - General Education
Jobs South West
10.2018
Year 10 - High School
ST Mary's Catholic College
11.2017
Skills
- Individualized support
- Behavioral support
- Client advocacy
- Active listening
- Problem-solving
- Cultural sensitivity
- Conflict resolution
- Teamwork and collaboration
Additional Information
References
Athena Grant
Team Leader
Halo Care & Support
0435 218 156
Caroline Jusman
Human Recourses Manager
Echo Cummunity Services
0459 561 076
Personal Reference
Krista Adorian
0413 468 802
Certification
Cert II Community Services
Cert III Community Services
Cert IV Community Services
Cert IV Youth Work
First AID & CPR Certificate
Suicide Awareness Certificate
Food Alert Certificate
Working With Children Check
National Police Clearance
Medication Administration
Manual Handling
NDIS Screening
Timeline
Community Support Worker
Halo Care & Support
01.2024 - Current
Support Worker
Villa Terenzio
09.2022 - 07.2024
Support Worker
Echo Community Services
01.2022 - 09.2022
Disability Support Worker
Sunflower Care Services
09.2021 - 01.2022
Sales Assistant
Kmart
10.2018 - 02.2019
Volunteer
St Vinnies
12.2015 - 01.2017
Sandwich Artist
Subway
02.2015 - 06.2018
Cert IV - Community Services
South Metro TAFE
Cert III - Community Services
South Metro TAFE
Cert II - Community Services
YMCA Teaching Program
Cert IV - General Education
Jobs South West
Year 10 - High School
ST Mary's Catholic College
Certificate IV - Youth Work
SM Tafe