Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Katelyn Thorne

Martin,WA

Summary

Dedicated and compassionate community services professional with experience across aged care, disability support, youth work, and broader community development. Skilled in effective communication, problem-solving, and fostering positive relationships with colleagues, clients, and the wider community. Passionate about the community service sector and committed to building inclusive, supportive, and sustainable environments. Actively contributes to community wellbeing through both professional practice and volunteer involvement.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Community Support Worker

Halo Care & Support
01.2024 - Current
  • Provided direct support to individuals with diverse needs, enhancing daily living skills and community engagement.
  • Developed tailored care plans in collaboration with clients and families to promote independence and well-being.
  • Monitored client progress, documenting changes to ensure effective implementation of support strategies.
  • Advocated for clients' rights and needs within community systems, enhancing access to resources and services.

Support Worker

Villa Terenzio
09.2022 - 07.2024
  • Provided personalized care and support to clients in daily living activities.
  • Assisted with medication management and health monitoring to ensure well-being.
  • Implemented effective communication strategies to enhance client relationships.
  • Developed individualized care plans based on client needs and preferences.
  • Promoted mental stimulation through engaging activities tailored to each client''s interests and abilities.
  • Developed personalized care plans in collaboration with multidisciplinary teams to enhance client well-being.
  • Supported individuals with daily living activities, fostering independence and personal growth.

Support Worker

Echo Community Services
01.2022 - 09.2022
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Assisted with daily living activities, ensuring dignity and comfort for all clients.
  • Provided compassionate support to residents, promoting emotional and physical well-being.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Provided compassionate and patient-focused care to cultivate well-being.

Disability Support Worker

Sunflower Care Services
09.2021 - 01.2022
  • Provided personalized care and support to individuals with disabilities, ensuring comfort and safety.
  • Assisted clients in daily living activities, promoting independence and enhancing quality of life.
  • Developed individualized support plans in collaboration with healthcare professionals and families.
  • Monitored client progress and reported changes to relevant stakeholders for effective care adjustments.
  • Coordinated recreational activities, fostering social interaction and skill development among clients.
  • Advocated for client needs within multidisciplinary teams, enhancing service delivery and client satisfaction.

Sales Assistant

Kmart
10.2018 - 02.2019
  • Accepted and completed cash, check and credit card payments.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported sales personnel with technical solutions, costing and client presentations.
  • Used product knowledge to assist customers and suggest products.
  • Responded to customer requests for unavailable products and suggested other suitable options.
  • Capitalized on customer up-sell opportunities resulting in 10]% increased revenues

Sandwich Artist

Subway
02.2015 - 06.2018
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Completed opening, closing and shift change tasks following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.

Volunteer

St Vinnies
12.2015 - 01.2017
  • Engaged with others successfully using strong verbal and written communication skills.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Welcomed customers and answered questions.
  • Collaborated with community leaders, organizations and public agencies to promote community service programs.
  • Increased sales by 10%

Education

Certificate IV - Youth Work

SM Tafe
06.2022

Cert IV - Community Services

South Metro TAFE
11.2021

Cert III - Community Services

South Metro TAFE
06.2021

Cert II - Community Services

YMCA Teaching Program
2019

Cert IV - General Education

Jobs South West
10.2018

Year 10 - High School

ST Mary's Catholic College
11.2017

Skills

  • Individualized support
  • Behavioral support
  • Client advocacy
  • Active listening
  • Problem-solving
  • Cultural sensitivity
  • Conflict resolution
  • Teamwork and collaboration

Additional Information

References

Athena Grant

Team Leader

Halo Care & Support

0435 218 156


Caroline Jusman

Human Recourses Manager

Echo Cummunity Services

0459 561 076


Personal Reference

Krista Adorian

0413 468 802

Certification

Cert II Community Services

Cert III Community Services

Cert IV Community Services

Cert IV Youth Work

First AID & CPR Certificate

Suicide Awareness Certificate

Food Alert Certificate

Working With Children Check

National Police Clearance

Medication Administration

Manual Handling

NDIS Screening

Timeline

Community Support Worker

Halo Care & Support
01.2024 - Current

Support Worker

Villa Terenzio
09.2022 - 07.2024

Support Worker

Echo Community Services
01.2022 - 09.2022

Disability Support Worker

Sunflower Care Services
09.2021 - 01.2022

Sales Assistant

Kmart
10.2018 - 02.2019

Volunteer

St Vinnies
12.2015 - 01.2017

Sandwich Artist

Subway
02.2015 - 06.2018

Cert IV - Community Services

South Metro TAFE

Cert III - Community Services

South Metro TAFE

Cert II - Community Services

YMCA Teaching Program

Cert IV - General Education

Jobs South West

Year 10 - High School

ST Mary's Catholic College

Certificate IV - Youth Work

SM Tafe
Katelyn Thorne