Summary
Overview
Work History
Education
Skills
Timeline
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Katerina Vasilakis

Brisbane,Queensland

Summary

Experienced results-orientated Administrative Assistant with excellent customer service skills. Transferrable skills from multiple areas of the Legal Support Industry, as well as Transport and Customer Facing jobs. Special talent in enhancing customer support and resolving concerns. Works positively with customers and team members in resolving issues to achieve the most optimal result.

Overview

5
5
years of professional experience

Work History

Customer Service / Operations

Mainfreight
10.2022 - Current
  • Demonstrate strong time management and organizational skills alongside multiple wharf deadlines.
  • Cultivated interpersonal skills by building positive relationships with high profile customers.
  • Assisted with day-to-day operations, picking up additional work from team members whilst maintaining efficiency and productivity within a tight-knit team.
  • Passionate about learning and committed to continual business and personal improvement.

Admin Assistant

Papas And Co
04.2022 - 10.2022
  • Efficient use of MYOB
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Created and maintained databases to track and record customer data.

Junior Admin Assistant

Murphy Schmidt Solicitors
03.2020 - 06.2020
  • Developed and maintained filing and retrieval systems.
  • Reduced errors in document preparation by proofreading materials for consistency, grammar, punctuation, spelling, and formatting.
  • Streamlined office operations by implementing effective filing systems for easy access to legal records.
  • Prepared legal correspondence.

Legal Secretary

McInnes Wilson Lawyers
07.2019 - 03.2020
  • Prepared legal correspondence and wrote professional letters for Barristers, Medico-Legal specialists, Other side and Client.
  • Organized files for court proceedings.
  • Answered and directed calls using multi-line switchboard.
  • Prepared and processed invoices for attorney billing.

Education

High School Diploma -

Runcorn State High School
Runcorn, QLD
11.2018

Skills

  • Relationship Building
  • Customer Data Confidentiality
  • 80 wpm Typing Speed
  • Data Management & Entry

Timeline

Customer Service / Operations

Mainfreight
10.2022 - Current

Admin Assistant

Papas And Co
04.2022 - 10.2022

Junior Admin Assistant

Murphy Schmidt Solicitors
03.2020 - 06.2020

Legal Secretary

McInnes Wilson Lawyers
07.2019 - 03.2020

High School Diploma -

Runcorn State High School

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Katerina Vasilakis