Katharine Matthews
Mackay,QLD
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Lifestyle facilitator
OneLife NQ
Mackay, QLD
01.2020 - Current
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Collaborated with healthcare professionals to ensure continuity of care and address client concerns.
- Trained new staff on best practices for client support and safety protocols.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained accurate client records and notes.
- Managed medication administration processes to ensure patient safety and compliance.
Partner
J and K's Heavy Transport
Mackay, QLD
01.2014 - 01.2025
- Executed comprehensive administration duties to ensure efficient office operations.
- Supported maintenance activities to enhance operational efficiency and reliability.
Community Care worker
Prescare
Mackay, QLD
01.2017 - 01.2020
- Developed and maintained positive relationships with clients and their families through effective communication.
- Implemented community engagement initiatives, enhancing social interactions for elderly clients.
- Assisted clients with daily living activities, promoting independence and overall wellbeing.
- Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
- Managed medication administration for clients, ensuring accurate dosages and adherence to prescribed schedules.
- Managed medication administration processes to ensure patient safety and compliance.
Team member
Coles
Mackay, QLD
01.2017 - 01.2017
- Delivered exceptional customer service by assisting with inquiries and resolving issues promptly.
- Maintained cleanliness and organization in store, ensuring a welcoming environment for customers.
- Collaborated with team members to optimize stock replenishment processes and maintain inventory accuracy.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Stock take
Cotton On Clothing
Mackay, QLD
01.2010 - 01.2010
- Utilized barcode scanning technology to streamline stock-taking processes and enhance efficiency.
- Managed time efficiently in order to complete all tasks within deadlines.
Production Assistant
Daily Mercury
Mackay, QLD
01.2009 - 01.2009
- Collaborated with team to efficiently load paper stacks onto conveyor belt for catalog insertion.
- Operated pallet jack to efficiently transport materials within warehouse environment.
Waitress, Cleaner
Finch Hatton Hotel
Finch Hatton, QLD
01.2007 - 01.2007
- Performed detailed cleaning tasks, such as wiping bar stools, counters, and tables, vacuuming floors, mopping surfaces, and maintaining toilet facilities.
- Achieved high customer satisfaction by efficiently processing food orders. Improved dining environment by promptly clearing and sanitizing tables. Contributed to positive guest experiences through thorough table maintenance.
Kitchen Hand
Gargett Hotel
Gargett, QLD
01.2006 - 01.2007
- Conducted essential pre-opening preparations to optimize workflow and efficiency.
- Managed meal order intake to ensure accurate and timely service delivery
- Maintained cleanliness and organization of kitchen areas to ensure compliance with health standards.
- Assisted chefs with food preparation tasks, enhancing meal service efficiency.
- Operated kitchen equipment safely while adhering to operational protocols.
- Collaborated with team members to streamline food delivery processes during peak hours.
Education
Certificate 4 - Aging Support
ARC Training
01-2017
Certificate 2 - Business Administration
TAFE Mackay
06-2008
Completed year 10 - undefined
Mirani State High School
12-2006
Skills
Utilized Microsoft Office for documentation and presentations
Facilitated video conferencing and training
Performed data entry with attention to detail
Certification
First Aid Management of Anaphylaxis
Provide cardiopulmonary resuscitation
Provide First Aid
Provide basic emergency lif support
NDS and entrainu courses
Licences & Clearances
Working with Children Check (Blue Card)
Disability Worker Screening (Yellow Card)
Timeline
Lifestyle facilitator
OneLife NQ
01.2020 - Current
Community Care worker
Prescare
01.2017 - 01.2020
Team member
Coles
01.2017 - 01.2017
Partner
J and K's Heavy Transport
01.2014 - 01.2025
Stock take
Cotton On Clothing
01.2010 - 01.2010
Production Assistant
Daily Mercury
01.2009 - 01.2009
Waitress, Cleaner
Finch Hatton Hotel
01.2007 - 01.2007
Kitchen Hand
Gargett Hotel
01.2006 - 01.2007
Completed year 10 - undefined
Mirani State High School
Certificate 2 - Business Administration
TAFE Mackay
Certificate 4 - Aging Support
ARC Training