Katherine Fraser
Kickabil,Australia
Summary
Administrative and education support professional with over 6 years’ experience in the public education sector. Progressed from School Learning Support Officer (SLSO) to Administrative Officer within the Department. Skilled in student support, school office administration, data management, and stakeholder communication. Known for accuracy, reliability, and the ability to manage competing priorities in fast-paced school environments.
Overview
17
17
years of professional experience
Work History
School Administrative Officer
Dubbo Public School
Dubbo, Australia
01.2023 - Current
- Manage student records and attendance systems
- Provide front-line administrative support to staff, students, and parents via phone, email, and in person
- Assist with general school office operations
- Support executive staff with documentation, compliance tasks, and reporting deadlines
- Develop a new Parent Information Handbook for DPS and Staff causal folders
- Assisted the learning and support team with student health care plans, transitions and health related support services
- Maintained student health records and regularly updated a staff reference booklet for student health conditions.
- Coordinated dental and vision screening clinics and supported delivery of hear our heart program to enhance student health services
- Communicated with staff, families, and external service providers to promote student health and wellbeing
School Learning Support Officer (SLSO)
Dubbo Public School
Dubbo, Australia
01.2020 - 01.2025
- Supported students with additional learning and behavioural needs in classroom settings
- Assisted teachers with lesson preparation, classroom activities, and supervision
- Delivered one-on-one and small group support to improve learning outcomes
- Monitored student wellbeing and behaviour, escalating concerns when required
- Promoted inclusive and supportive learning environments
- Administered student medications and supported individual health care plans in accordance with the Department of Education policies and procedures.
Community Care Worker / Rostering Coordinator
Uniting Care Ageing (Western Region)
, Australia
01.2010 - 01.2011
- Provided client support, coordinated staff rosters and scheduled appointments
Program Coordinator
Uniting Care Ageing (Northern Sydney Region)
, Australia
01.2009 - 01.2010
- Coordinated client referrals, assessments, and care planning while supervising a small team and collaborating with community programs to ensure comprehensive client support.
Education
Certificate IV in Health and Recreation -
02-2009
Certificate IV in Aged Care -
11-2006
Certificate III in Aged Care -
12-2005
Skills
- School administration and office coordination
- Attendance management
- Data entry and reporting
- Customer service for students, parents, and staff
- Microsoft Office proficiency
- Confidential document handling
- Scheduling and office support
- Team collaboration in educational settings
- Familiarity with Sentral and Schoolbytes
- Experience with ERN and ECPC
- Canva design skills
Additional Information
Working With Children Check (WWCC), Strong understanding of school policies and child safety procedures, Ability to work effectively in high-pressure environments, Administration of Medication completed
Timeline
School Administrative Officer
Dubbo Public School
01.2023 - Current
School Learning Support Officer (SLSO)
Dubbo Public School
01.2020 - 01.2025
Community Care Worker / Rostering Coordinator
Uniting Care Ageing (Western Region)
01.2010 - 01.2011
Program Coordinator
Uniting Care Ageing (Northern Sydney Region)
01.2009 - 01.2010