Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Struchlak

Batemans Bay

Summary

Dynamic leader with a proven track record at Autohaus Select Cars, enhancing customer satisfaction through innovative service protocols. Skilled in strategic planning and team management, I foster high-performing teams while optimizing inventory and budgets. Committed to excellence, I leverage creativity and effective communication to drive results and ensure compliance.

Overview

28
28
years of professional experience

Work History

Director

Autohaus Select Cars
12.2016 - Current
  • Optimized inventory management to minimize costs and ensure product availability.
  • Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.

Beautician

Self-employeed
01.2007 - 06.2009
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
  • Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
  • Suggested treatments and styles to suit customer appearance and fashion choices.

Director

Owner Operator Independent
01.2002 - 10.2006
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

Barista

Billys Cafe
03.1997 - 11.2001
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

High School Diploma -

Mount Erin
Wagga Wagga
12-1988

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • People management
  • Team management
  • Creativity and innovation
  • Strategies and goals
  • Issues resolution
  • Negotiation
  • Rules and regulations

Timeline

Director

Autohaus Select Cars
12.2016 - Current

Beautician

Self-employeed
01.2007 - 06.2009

Director

Owner Operator Independent
01.2002 - 10.2006

Barista

Billys Cafe
03.1997 - 11.2001

High School Diploma -

Mount Erin

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Katherine Struchlak