Kathleen Avery

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Processed customer orders and accurately handled payment transactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.

Took clients out shopping

Cleaned clients houses

Took clients to drs appointments

Took clients out for coffee

Looked after clients at their house, took them shopping did their laundry and cooked their dinner also helped with meal prep

Prepared meals

Cleaned kitchen

Served meals

Restocked kitchenette

Talked with residents

Made coffee and served morning tea or afternoon tea

Also did meals Prep

Put out rubbish

Meal prep

Set dinning rooms

Served meals

Restocked kitchenette

Cleaned dining rooms

Cleaned kitchen

Put out rubbish

Served coffee and made afternoon tea or morning tea

• Serving customers
• Handling money and Eftpos, balancing register
• Food preparation and cooking
• Table service
• Cafeteria / Restaurant

• Working with elderly, cleaning, cooking and working to a care plan

• Working with elderly, cleaning, cooking and working to a care plan