Kathleen Coleman
Brisbane,QLD
Summary
Detail-oriented worker providing a reliable and professional work ethic.
Highly-motivated with a desire to take on new challenges, adept well in my environment and work effectively unsupervised.
Overview
16
16
years of professional experience
Work History
Commercial Infectious Cleaner
Redland Hospital - QLD Government
Cleveland, QLD
09.2021 - 11.2023
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Removed trash from bins and disposed of it properly according to regulations.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
- Responded to emergency spills quickly to minimize the damage caused by the spillage.
- Reported any damages or malfunctions observed while performing duties to supervisor.
- Observed all relevant laws regarding health codes and waste disposal standards.
- Replenished supply of hand soap, paper towels and other consumables.
Barista Shift Lead
Aunty Alice's Cafe
Russell Island , QLD
06.2018 - 10.2021
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Resolved customer complaints or referred them to a manager as needed.
- Ordered supplies when necessary to maintain adequate stock levels.
- Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Prepared workstations with ingredients and tools to increase efficiency.
Poultry Farm Assistant
Darwalla Group
Mount Cotton, QLD
01.2016 - 06.2018
- Performed routine checks on the condition of poultry houses and pens in order to maintain cleanliness standards.
- Assisted with the loading and unloading of poultry products from delivery trucks into storage areas.
- Applied vaccinations according to regulations set by the USDA.
- Loaded crates onto conveyor belts for transport to processing centers or retail outlets.
- Assisted with euthanizing birds when necessary due to severe injury or illness.
- Culled sick or injured birds from flock to avoid cross-contamination.
Administrator
Quality Computer Services
Coopers Plains, QLD
02.2012 - 09.2014
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Created presentations using Microsoft PowerPoint for senior management team members.
- Developed spreadsheets to track project progress, budgets and other related data.
- Followed up with customer accounts to resolve unpaid or past due accounts.
Receptionist
LED SIGNS
Underwood, QLD
09.2007 - 10.2011
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Organized conference room reservations for meetings or events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Education
Certificate III - Business Administration
Axiom College
QLD01.2004
Skills
- Quality Assurance
- Chemical Handling
- Hazardous Material Handling
- Complex Problem-Solving
- Exceptional Time Management
- Customer Service
- Health and Safety Compliance
- Supply Inventory Management
Affiliations
Car enthusiast with a passion for motor sports
Family orientated
Timeline
Commercial Infectious Cleaner
Redland Hospital - QLD Government
09.2021 - 11.2023
Barista Shift Lead
Aunty Alice's Cafe
06.2018 - 10.2021
Poultry Farm Assistant
Darwalla Group
01.2016 - 06.2018
Administrator
Quality Computer Services
02.2012 - 09.2014
Receptionist
LED SIGNS
09.2007 - 10.2011
Certificate III - Business Administration
Axiom College
Similar Profiles
Lynne ZIVIANILynne ZIVIANI
Clinical Nurse Specialist at Redland HospitalClinical Nurse Specialist at Redland Hospital
Donna FoordDonna Foord
Director Support Officer (Medicine Department) at Redland HospitalDirector Support Officer (Medicine Department) at Redland Hospital
Jasmin WaitaiJasmin Waitai
A04 Accounts Receivable Officer at Redland HospitalA04 Accounts Receivable Officer at Redland Hospital
Ailysh Lewis-MillarAilysh Lewis-Millar
Support and Advocacy Worker at Micah ProjectsSupport and Advocacy Worker at Micah Projects
Joshua WheatleyJoshua Wheatley
Procedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) HospitalProcedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) Hospital