Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kathleen Robards

Sydney Olympic Park,NSW

Summary

Compassionate professional with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance to vulnerable people. Possesses strong organisational, interpersonal, and communication skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Citizenship Officer

Department Of Home Affairs
04.2023 - Current

Visa and Citizenship Decision Makers at the APS3 level undertake a range of tasks to assist with processing visa and citizenship applications. This may include record keeping, managing mailboxes and providing responses to clients whilst working under general supervision to assess and decide certain visa and citizenship applications. Using departmental systems, officers review a range of supporting documents and information, to assess applications in line with established policies and procedures to make lawful decisions.

Field Officer

Corrective Services NSW
02.2022 - 01.2023

The Field Officer is responsible for supervising and supporting offenders who are completing court-ordered community service work., Supervise young people whilst in custody and ensure their needs are met daily by practicing pro-social modeling, rehabilitation, and motivating young people to participate in day-to-day activities, all whilst maintaining the safety and security of the centre.

Youth Officer

Department Of Communities And Justice
04.2020 - 01.2022

Youth Officers supervise young people in custody and ensure their needs are met on a daily basis by practicing pro-social modelling and motivating young people to participate in day-to-day activities, while maintaining the safety and security of the centre. The activities include educational, vocational, recreational, and therapeutic programs which are guided by individual case plans. They encourage young people to participate in case plan goals, programs, and activities.

Disability Support Worker

AFFORD
02.2017 - 04.2020

The Disability Support Worker is responsible for implementing training and support services aimed at maximising the living, employment, social and recreational skills of people with a disability.

Diversional Therapist

TriCare Pimpama Aged Care Residence
09.2013 - 01.2017

Plan, design, coordinate and implement recreation and leisure- based activity programs to support, challenge and enhance the psychological, spiritual, social, emotional, and physical wellbeing of vulnerable individuals in an aged-care setting.

Education

Certificate III - Home & Community Care

TAFE Queensland
Ashmore, QLD

Bachelor of Psychology - Psychology

University of South Australia
Adelaide, SA
01.2026

Certificate IV in Diversional Therapy -

TAFE Queensland
Ashmore, QLD
01.2014

Certificate III in Aged Care -

TAFE Queensland
Ashmore, QLD
01.2013

Skills

  • Excellent communication skills
  • Training & Development
  • Customer Service
  • Reliable & Trustworthy
  • Organised
  • Critical Thinking
  • Friendly, Positive Attitude
  • Team Building
  • Problem Resolution
  • Relationship Building
  • Flexible Schedule
  • Supervision & Leadership
  • Excellent time-management skills
  • Reliable and punctual individual
  • Natural team-leader

Certification

Heavy Vehicle Driver License

WWCC

NDISWC

Mental Health First Aid

First Aid

CPR

Timeline

Citizenship Officer

Department Of Home Affairs
04.2023 - Current

Field Officer

Corrective Services NSW
02.2022 - 01.2023

Youth Officer

Department Of Communities And Justice
04.2020 - 01.2022

Disability Support Worker

AFFORD
02.2017 - 04.2020

Diversional Therapist

TriCare Pimpama Aged Care Residence
09.2013 - 01.2017

Certificate III - Home & Community Care

TAFE Queensland

Bachelor of Psychology - Psychology

University of South Australia

Certificate IV in Diversional Therapy -

TAFE Queensland

Certificate III in Aged Care -

TAFE Queensland
Kathleen Robards