Summary
Overview
Work History
Education
Skills
Certification
Availability
Personal Information
Extracurricular Activities
Timeline
Generic

Kathleen Tonta

Hampton Park,VIC

Summary

I'm very keen to thrive and obtain knowledge through my career. I believe myself to have great work ethic, good teamwork, problem-solving and organizational skills. I’m always intrigued to learn new things and adapt to a new environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administration Support, Accreditation and Training

FPA Fire Protection Association Australia
02.2022 - Current
  • Heavily customer service based which involved contacting students for student engagement follow ups, inbound and outbound calls, sending emails and SMS's
  • Completing enrolments which involved handling identity documentation, units, invoices and training plans,
  • Excelling in using different software and programs such as iMIS, VETrack, VETEnrol, Zendesk, Microsoft teams, Adobe Acrobat, Microsoft Word and Excel]
  • Sorted, organized and maintained files, spreadsheets and reports
  • Scanning and filing documents, applications, training plans and invoices as a temporary job to assist with archived files and storing them in a cloud server
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines
  • Actively participated in team meetings and daily huddles
  • Gained valuable experience working within a specific industry as well as working in a Registered Training Organisation (RTO)
  • Analyzed problems and worked with teams to develop solutions

Store Person

Alsco Pty Ltd
01.2021 - 01.2021
  • Handling factory uniform such as folding, tearing badges and organising
  • Using machines and carefully following procedures
  • Heavy lifting such as pushing pallets, trolleys and ladders
  • Picked stock according to order sheets
  • Received and checked incoming uniform for damage with paperwork
  • Storing uniform
  • Cooperating with other team members

Trainee

Coco Bean Desserts Café
01.2018 - 01.2018
  • Customer service which involved greeting and taking customers orders, serving food and drinks and presenting menus
  • Preparing food on plates
  • Doing dishes, cleaning, preparing tables and sweeping the floors

Education

St. John’s Regional College
5/11 Caroline St, Dandenong VIC 3175
10.2020

St. Kevin’s Primary School
120 Hallam Rd, Hampton Park VIC 3976
11.2014

Skills

    Teamwork and Collaboration

    Quick Learner

    Computer Skills

    Multitasking and Organization

    Creative and Resourceful

    Administrative tasks

Certification

  • CUA20113 Certificate II in VET Dance
  • CEP Retail Unit – Wise Employment, Cranbourne

Availability

Monday, Tuesday, Thursday, Friday, Sunday 

Personal Information

Date of Birth: 16/09/2002

Extracurricular Activities

Computer literate - Word, PowerPoint, Excel, Applications

Cooperating with others - Cooperating in group activities, engaging in team meetings and suggesting ideas

Writing Skills - creative writing and writing stories

Comprehension and English skills such as grammar, spelling and punctuation

Timeline

Administration Support, Accreditation and Training

FPA Fire Protection Association Australia
02.2022 - Current

Store Person

Alsco Pty Ltd
01.2021 - 01.2021

Trainee

Coco Bean Desserts Café
01.2018 - 01.2018

St. John’s Regional College

St. Kevin’s Primary School

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Kathleen Tonta