Katie Ellem

• Assisted customers with product inquiries to enhance purchasing decisions.
• Processed transactions efficiently using point-of-sale systems for seamless customer experiences.
• Developed product knowledge to provide accurate information and recommendations to customers.
• Collaborated with team members to maintain an organized and inviting sales floor environment.
• Handled customer complaints professionally, ensuring resolution and satisfaction.
• Adapted quickly to new products and technologies, enhancing service delivery and efficiency.
• Built strong relationships with customers, fostering loyalty and repeat business.
• Utilized strong communication skills to effectively upsell relevant add-on products or services during transactions.
• Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.

• Maintained cleanliness and hygiene standards across park facilities.
• Operated commercial cleaning equipment to ensure efficient service delivery.
• Conducted regular inspections to identify maintenance needs and safety hazards.

• Operated cutting equipment to process meat products efficiently.
• Ensured compliance with health and safety regulations during production activities.
• Monitored product quality, identifying and addressing defects promptly.
• Assisted in training new employees on operational procedures and safety protocols.
• Implemented best practices for sanitation, maintaining cleanliness of work areas.
• Conducted routine maintenance checks on machinery to ensure optimal performance.
• Demonstrated adaptability by quickly adjusting to changes in work schedules or job assignments based on fluctuating production demands.
• Assisted in the training of new staff, providing guidance on proper procedures and equipment handling techniques.
• Increased overall productivity with thorough equipment maintenance, timely cleaning, and regular sharpening of tools.
• Contributed to a positive work environment by maintaining clear communication channels and promoting teamwork among colleagues.
• Conducted routine inspections of incoming raw materials, ensuring optimal freshness and quality before processing began.
• Maintained high standards for product presentation by consistently following company guidelines for packaging and labeling procedures.

Vacumed, moped and cleaned all surfaces of the Mackay police station and westpac bank.

• Packaged meat products according to company standards and safety regulations.
• Operated packing machinery to ensure efficient production flow.
• Inspected products for quality and freshness before packaging.

• Operated farm machinery for vineyard tasks and maintenance.
• Assisted in planting, pruning, and harvesting grapes for wine production.
• Maintained vineyard equipment to ensure proper functioning and safety.
• Collaborated with team members to complete daily vineyard operations efficiently.
• Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
• Completed variety of physical labor tasks.

• Prepared food items according to Red Rooster's quality standards and recipes.
• Maintained cleanliness of kitchen equipment and workspace to ensure safety compliance.
• Assisted chefs in food preparation and assembly during peak service hours.
• Handled inventory management by organizing supplies and restocking items as needed.
• Followed health and safety regulations while handling food and cleaning materials.
• Supported training of new kitchen staff on procedures and equipment usage.
• Cleared and sanitized workstations after cooking activities to maintain hygiene standards.
• Cleaned dishes, pots, pans and utensils.
• Swept and mopped floors to maintain cleanliness in the kitchen area.