Summary
Overview
Work History
Education
Skills
Timeline
Generic

KATIE JEFFRIES

Caboolture,QLD

Summary

Motivational can-do attitude, with a positive outlook on life. Natural flair for caring roles, particularly the Disability sector. Thoughtful and thorough, and focused upon the participant's needs. Works well both autonomously and as a highly empathetic and supportive team player. A strong work ethic and reliable worker.

Overview

12
12
years of professional experience

Work History

Disability Support Worker

Charter Care Services
CABOOLTURE, QLD
06.2023 - Current
  • Assisted participants with activities of daily living such as eating, dressing, and personal care.
  • Competent at hoisting and maneuvering wheelchairs into accessible transport.
  • Provided emotional support to individuals with physical or intellectual disabilities.
  • Maintained records of services provided, client progress, and goals achieved.

Celebrant & MC

HAPPILY HITCHED BY KATIE
Sunshine Coast, QLD
11.2019 - Current
  • Popular celebrant to many couples across the Sunshine Coast, Brisbane, and the Gold Coast
  • Highly personalised, upbeat and memorable custom written ceremonies
  • Professional service from first meeting including all legal paperwork lodged

Aged Care Worker

HOME INSTEAD
Sunshine Coast, QLD
03.2021 - 05.2023
  • Awarded CareGiver of the Quarter August 2022 for demonstrating company values
  • Caring, courteous and chipper service to the elderly in their own homes
  • Experience with dementia, mobility limitations and individual requirements including challenging and hostile clients
  • Meal preparation including suggested meal plans and inspiration on a printed sheet for clients to peruse, domestic assistance to a high standard, transport, social support and gardening tasks

Bed & Breakfast Manager

NINDERRY MANOR BED & BREAKFAST
Sunshine Coast, QLD
12.2019 - 02.2021
  • Handled all guest enquiries, reservations and running of three-bedroom luxury accommodation
  • Achieved consistently high scores across booking platforms
  • Warm and friendly “home-style” experience, work autonomously and prioritised tasks throughout the day

Housekeeper & Groundskeeper

KONDALILLA ECO RESORT
Flaxton, QLD
03.2019 - 01.2020
  • Adhered to tight deadlines and daily schedules in line with guest departures and arrivals
  • Cleaned and prepared luxury cabins to a high standard with great attention to detail
  • Responsible for preparing exterior of cabins, maintaining gardens, outdoor decking spaces, communal areas and swimming pools

Purser

DIVE DOWN UNDER
Cairns, QLD
09.2018 - 02.2019
  • Responsible for extremely busy food and beverage service and all passenger enquiries for 140 pax dive boat
  • Handled stock take and ordering for food and beverages, onboard crew supplies and merchandise
  • Upsold dive and helicopter packages and consistently achieved bonus for high takings on bar and sales

Booth Manager & Hostess

ONE SIX ONE
Prahran, VIC
09.2015 - 09.2018
  • Consistently exceeded sales targets by up-selling existing clients drinks packages in busy nightclub environment
  • Responsible for looking after all bookings, events and VIPs
  • Developed great relationships and built excellent rapport with regular clientele

Event Manager & Team Leader

ON BRAND
Melbourne, VIC
01.2016 - 09.2018
  • Represented a number of brands at various events such as Good Food & Wine Show, Paris to Provence, Food Truck Festivals, Yaks Ale Melbourne BBQ Festival and The Australian Open
  • Conducted bump in and bump out of events
  • Managed teams of up to 15 staff

Event Manager & Team Leader

OOh! MEDIA
St Kilda, VIC
03.2016 - 08.2018
  • Oversaw and managed a team of brand ambassadors including a demanding six week interstate road show promoting the Holden Colorado to generate sales leads
  • Delivered and activate numerous campaigns and activations to specific briefs and experiential marketing in a variety of busy locations
  • Report to the client on results of each activation such as; data collected, foot traffic and number of KPI's

Brand Activation Manager

MOO PRINTING
Melbourne, VIC
02.2016 - 09.2017
  • Conducted bump in and bump out of events
  • Administered the complete activation
  • Managed a stand at event and running campaign generating leads for sales to prospective clients

Customer Escalations Representative

AGL
Melbourne, VIC
08.2012 - 03.2016
  • Handle escalated customer complaints and ongoing issues, find resolutions to several complicated cases simultaneously, and provide adequate compensation where necessary

Education

BA (Hons) - Human Geography

Leeds Metropolitan University

Cert IV Celebrancy

TAFE
Geelong, VIC
03.2018

Blue & Yellow Card, First Aid & CPR, Police Check

Skills

  • Self-driven
  • Courteous and professional demeanor
  • Cheerful attitude
  • Adaptive team player
  • Problem-solving abilities
  • Client advocate
  • Patient
  • Critical thinker

Timeline

Disability Support Worker

Charter Care Services
06.2023 - Current

Aged Care Worker

HOME INSTEAD
03.2021 - 05.2023

Bed & Breakfast Manager

NINDERRY MANOR BED & BREAKFAST
12.2019 - 02.2021

Celebrant & MC

HAPPILY HITCHED BY KATIE
11.2019 - Current

Housekeeper & Groundskeeper

KONDALILLA ECO RESORT
03.2019 - 01.2020

Purser

DIVE DOWN UNDER
09.2018 - 02.2019

Event Manager & Team Leader

OOh! MEDIA
03.2016 - 08.2018

Brand Activation Manager

MOO PRINTING
02.2016 - 09.2017

Event Manager & Team Leader

ON BRAND
01.2016 - 09.2018

Booth Manager & Hostess

ONE SIX ONE
09.2015 - 09.2018

Customer Escalations Representative

AGL
08.2012 - 03.2016

BA (Hons) - Human Geography

Leeds Metropolitan University

Cert IV Celebrancy

TAFE

Blue & Yellow Card, First Aid & CPR, Police Check

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