To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Hi, I’m
Katie Mckenzie
Broken Hill,NSW
Summary
Overview
11
years of professional experience
Work History
Cheap As Chip
Shift Runner
10.2023 - Current
Job overview
- Improved shift efficiency by implementing effective time management strategies and delegating tasks appropriately.
- Enhanced team productivity through continuous training, skill development, and performance feedback.
- Maintained a safe and clean working environment by enforcing company policies and procedures.
- Streamlined communication between team members for better coordination and improved overall shift performance.
- Enhanced customer satisfaction by efficiently processing transactions and handling cash with accuracy.
- Ensured timely deposits of large sums of money to maintain financial security and prevent theft.
Hungry Jack's
Manager
03.2022 - 10.2023
Job overview
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Onboarded new employees with training and new hire documentation.
Hungry Jack's
Crew Member Team Leader
07.2016 - 11.2019
Job overview
- Evaluated employee performance regularly providing them with actionable feedback which enhanced their overall productivity.
- Used variety of hand and power tools to complete tasks.
- Set performance goals for individual team members and created reward systems and contests.
- Educated crew workers on quality standards throughout construction process.
Mildura Gymnastics Club
Sports Coach
01.2013 - 10.2017
Job overview
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Assisted in recruiting talented players by attending local sporting events and collaborating with school administrators.
- Developed and maintained network of professional resources to refer clients to.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Mentored junior coaches or assistants by sharing insights from personal experience and providing constructive feedback on their coaching techniques for professional development purposes.
Sliver Haven
Housekeeper
04.2020 - 08.2022
Job overview
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Adhered to professional house cleaning checklist.
Education
Red Cliffs Secondary Collage Red Cliffs, VIC
12
10.2018
University Overview
Skills
- Shift planning
- Task Delegation
- Food Safety Compliance
- Employee Motivation
- Employee Training
- Store operations
Timeline
Shift Runner
Cheap As Chip
10.2023 - Current
Manager
Hungry Jack's
03.2022 - 10.2023
Housekeeper
Sliver Haven
04.2020 - 08.2022
Crew Member Team Leader
Hungry Jack's
07.2016 - 11.2019
Sports Coach
Mildura Gymnastics Club
01.2013 - 10.2017
Red Cliffs Secondary Collage
12
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