Katie Nichols
Summary
Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Veterinary Nurse
AES- Animal Emergency Services
01.2020 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted clients
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
- Maintained current and accurate medical records for patients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odours.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Answered owner animal health questions and advised on best care practices.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Assisted veterinarians with radiographs and ultrasounds.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Educated clients on nutrition, preventive health and other animal care.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Assisted in preparation and administration of anaesthesia for surgical processes.
- Collected and prepared specimens for laboratory testing.
- Administer medications and treatments as instructed by veterinarian.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
Veterinary Nurse
Macquarie Animal Hospital
03.2012 - 10.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted clients
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
- Maintained current and accurate medical records for patients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odours.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Answered owner animal health questions and advised on best care practices.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Assisted veterinarians with radiographs and ultrasounds.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Educated clients on nutrition, preventive health and other animal care.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
Education
Certificate IV - Veterinary Nurse
Animal Industries Resource Centre
Hobart 05.2017
Skills
- Supply Management
- Client Relations
- Clear Communication
- Billing and Invoicing
- Appointment Scheduling
- Vital Signs Monitoring
- Patient Examination
- Customer Service
- Payment Processing
- Recordkeeping
- Attention to Detail
- Effective Multitasking
Reference
Jess Ygosse, Nurse Manager at AES - 0438 027 745
Jordan Bellgrove, Senior Nurse at AES - 0434 518 986
Timeline
Veterinary Nurse
AES- Animal Emergency Services
01.2020 - Current
Veterinary Nurse
Macquarie Animal Hospital
03.2012 - 10.2019
Certificate IV - Veterinary Nurse
Animal Industries Resource Centre
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