KATIE O'NEILL
Lennox Head,Australia
Summary
I am extremely passionate about hairdressing and love having the opportunity everyday to make someone look and more importantly feel amazing. I am hardworking and reliable. Highly organized, proactive and punctual with a team-oriented mentality. I always aim to give every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Salon Manager
Wilde&Co
Sydney, NSW
02.2024 - 03.2025
- Developed strong relationships with clients, resulting in a loyal customer base and increased referrals.
- Stayed updated and educated on the latest hair trends and techniques.
- Mentored and trained junior stylists, enhancing their skills.
- Oversaw inventory management, including ordering supplies ensuring the salon was always well-stocked and organised.
- Handled customer complaints and resolved issues effectively to maintain a positive salon environment.
- Coordinated schedules for staff.
- Provided exceptional customer service, building strong relationships with clients.
- Held weekly group huddles, where we could discuss the goals of the week ahead and anything that needed to be worked on from the week prior.
Senior Stylist
Kreation Hairdressing
Sligo, Ireland
01.2019 - 01.2024
- Senior stylist, trained in all areas of hairdressing
- Specialising in colour & hair extensions
- Maintained a loyal client base
- Pre booked future appointments to increase repeat business
- Invested in education, regularly completing courses to keep up with current trends
- Trained and mentored junior stylists
- Recommended home hair care regimens to clients to maintain their style until their next visit
- Consulted with clients to understand & meet unique style needs
Education
Colour Masters -
Kevin Murphy
Cork, Ireland03.2022
Colour Masters -
Alfaparf Academy
Dublin Ireland08-2021
Style Session -
Kevin Murphy
Cork Ireland06-2020
NVQ Level 6 - Hairdressing
Southwest College
Enniskillen, Northern Ireland09.2019
Skills
- Blonde Specialist
- Efficient Time Management
- Client Consultation
- Team Leadership
- Customer Service
- Product Knowledge
- Hair Extension Specialist
- Relationship-Building
Timeline
Salon Manager
Wilde&Co
02.2024 - 03.2025
Senior Stylist
Kreation Hairdressing
01.2019 - 01.2024
Colour Masters -
Kevin Murphy
Colour Masters -
Alfaparf Academy
Style Session -
Kevin Murphy
NVQ Level 6 - Hairdressing
Southwest College