Katie Vale
Canberra,ACT
Summary
Dynamic sales professional with a proven track record at Big W, excelling in relationship building and cash handling. Recognised for enhancing customer satisfaction and driving sales through exceptional service. Adept at stock management and goal-oriented strategies, consistently delivering results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Big W
10.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Pharmacy Assistant
Vitality Pharmacy Warehouse
01.2023 - 03.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Sales Assistant
Officeworks
01.2023 - 01.2024
- Processed transactions accurately while maintaining a high level of customer service.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Assisted in planning and execution of seasonal sales events, drawing in large crowds.
Waiter
Schnitz
07.2021 - 02.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organised dining area, contributing to a pleasant atmosphere for guests.
- Utilised strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
Timeline
Sales Assistant
Big W
10.2024 - Current
Pharmacy Assistant
Vitality Pharmacy Warehouse
01.2023 - 03.2024
Sales Assistant
Officeworks
01.2023 - 01.2024
Waiter
Schnitz
07.2021 - 02.2023
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