Summary
Overview
Work History
Education
Skills
Reference Contacts
Timeline
Generic

Katie Whitecross

Point Cook,VIC

Summary

I am an experienced and knowledgeable senior receptionist versed in administrative support and customer service. I am offering three years of experience in an administrative role. I am viewed by management as a highly efficient and self-motivating employee with a strong work ethic, organisation, problem-solving and communication skills. I am in my second year of completing an undergraduate degree a Bachelor of Psychological Science at La Trobe university at the Bundoora campus.

Overview

5
5
years of professional experience

Work History

Client Advisor

Kieser Essendon & Werribee
11.2021 - Current

Personal Trainer and Receptionist

Active Leisure Centre
Canberra, ACT
01.2019 - 12.2021

Education

Bachelor of Psychological Sciences -

La Trobe University
Melbourne, VIC
12.2025

Diploma - Health Sciences

La Trobe University
Melbourne, VIC
11.2022

Certificate III - Health And Fitness

Canberra Institute of Tech
Canberra, ACT
12.2020

Certificate IV - Health And Fitness

Canberra Institute of Tech
Canberra, ACT
12.2020

High School Diploma -

St Mary Mackillop College
Canberra, ACT
12.2019

Skills

  • Reception Area Maintenance
  • Document scanning and digitization
  • Invoice Processing
  • Scheduling appointments
  • Phone and Email Etiquette
  • Data Entry
  • Microsoft Office
  • Multitasking and Organization
  • Payment Processing ( Private Health, Medicare, NDIS)

Reference Contacts

  • Stephen Dillion, Gym Department Manager, 0401 071 1493, Active Leisure Centre
  • Grace Harris, Client Advisor Lead, 0448169099, Kieser Essendon & Werribee
  • Jayani Sharma, Client Advisor Lead, 0423054496, Kieser Essendon & Werribee
  • Brayden Saunders, Senior Physiotherapist, 0430503939, Kieser Essendon & Werribee

Timeline

Client Advisor

Kieser Essendon & Werribee
11.2021 - Current

Personal Trainer and Receptionist

Active Leisure Centre
01.2019 - 12.2021

Bachelor of Psychological Sciences -

La Trobe University

Diploma - Health Sciences

La Trobe University

Certificate III - Health And Fitness

Canberra Institute of Tech

Certificate IV - Health And Fitness

Canberra Institute of Tech

High School Diploma -

St Mary Mackillop College
Katie Whitecross