Summary
Overview
Work History
Education
Skills
Certification
Interests
References
Timeline
Generic

Kaumal De Alwis

Perth,WA

Summary

As a New Zealand Citizenship holder, I am a dynamic and cheerful twenty-eight-year-old with a strong enthusiasm for contributing to a company that values my skills. Drawing from my past work experiences, I have honed valuable abilities that contribute to both personal and professional growth. Known for my organizational prowess and reliability, I thrive in handling multiple priorities with a positive outlook. I am eager to take on additional responsibilities to achieve team objectives and make a meaningful impact.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service and Administration Coordinator

Forged Automotive
09.2024 - Current
  • Answer emails and phone calls from customers who have questions or want to book a repair.
  • Book appointments for vehicle inspections or repairs and add them to the calendar.
  • Talk with the team at the workshop to check on job progress or confirm repair dates.
  • Send quotes or estimates to customers after getting the details from the panel beater or estimator.
  • Follow up with customers to let them know how their repair is going or when their car will be ready.
  • Help customers with insurance claims by guiding them through the process or sending needed documents.
  • Do light admin work, like entering customer details or sending out invoices using business software.

Automotive General Manager

Majestic Cars
03.2016 - 07.2024
  • I worked for this vehicle import company for 10 years, during which I grew significantly within the business. The company specialized in importing both light vehicles and heavy-duty vehicles. I started at the very bottom as a yard hand, assisting with organizing vehicles on site and keeping things in order. Over time, I took on more responsibilities and progressed through several different roles, including detailing vehicles, working as a light vehicle mechanic, and helping in the parts department.
  • Eventually, I moved into vehicle sales and became involved in handling stock and cash. I also regularly dealt with customers both in person and over the phone and email, assisting with inquiries, sales, and follow-ups. As I gained more experience and knowledge about the industry and the company’s operations, I was given more responsibilities, including overseeing day-to-day functions and coordinating with suppliers, customers, and logistics partners.
  • After several years of dedicated work, I was promoted to the position of General Manager. In this role, I was responsible for keeping the business running smoothly, managing vehicle inventory, handling all communications, ensuring high levels of customer service, and keeping everything well-organized. While I didn’t manage any staff directly, I was fully in charge of operations and worked independently to keep everything on track.

Kitchen Hand

McDonald's
09.2015 - 01.2016
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Labeled and stored all food items correctly and checked expiration dates routinely.

Education

Level 3 Automotive Engineering - Automotive Engineering

Weltec

Mathematics, English, Technology, Computer Science and Accounting

Mount Roskill Grammar

Skills

  • Team-oriented
  • Engaging Personality
  • Exceptional Customer Service
  • Goal-oriented
  • Excellent negotiating tactics
  • Cheerful and energetic
  • Willing to work under pressure
  • Superb Interpersonal skills
  • Leadership
  • Mentorship

Certification

  • Victorian Open Driving Licence
  • Forklift Licence
  • White Card
  • First Aid / CPR

Interests

  • I’m passionate about restoring JDM and Euro cars, especially those that have been parked for over 10 years I handle everything myself — from engine swaps to interior and exterior modifications — and I keep the cars I rebuild as part of my personal collection Each build is unique, and I especially appreciate the challenge and satisfaction that comes with restoring these vehicles As a side hustle, I also import and export car parts, and sell them locally, which helps support my projects and keeps me connected to the car community

References

Hasun Silva - Founder of Majestic Cars and Forged Automotive

                     - +64 220 440856



Timeline

Customer Service and Administration Coordinator

Forged Automotive
09.2024 - Current

Automotive General Manager

Majestic Cars
03.2016 - 07.2024

Kitchen Hand

McDonald's
09.2015 - 01.2016

Mathematics, English, Technology, Computer Science and Accounting

Mount Roskill Grammar

Level 3 Automotive Engineering - Automotive Engineering

Weltec

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Kaumal De Alwis