Summary
Overview
Work History
Education
Skills
VOLUNTEERING EXPERIENCE
ADDITIONAL INFORMATION
REFEREES
Timeline
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Kaung Htet San (Flynn)

Melbourne,VIC

Summary

Highly motivated and customer-focused retail professional with over 3 years of experience in sales, customer service, and inventory management within fast-paced environments. Proven track record in achieving sales targets, delivering exceptional customer experiences, and supporting team success. Skilled in sales strategies, inventory control, and visual merchandising. Adept at building strong customer relationships, driving revenue growth, and fostering collaborative team environments.

Overview

4
4
years of professional experience

Work History

Senior Sales Associate

Original UGG Australia Classic
Melbourne, VIC
04.2023 - Current
  • Consistently exceeded sales targets, contributing to over $270,000 in revenue during my tenure at UGG.
  • Delivered personalized styling and footwear recommendations, strengthening customer loyalty, and encouraging repeat purchases.
  • Promoted premium product lines through upselling and cross-selling, increasing average transaction values by 10% to 15%.
  • Managed stock control and inventory accuracy, ensuring timely replenishment of high-demand items, and minimizing stock discrepancies.
  • Maintained brand-aligned visual merchandising standards, creating engaging displays that boosted store traffic and conversion rates.
  • Provided training and support to new team members, helping to develop a knowledgeable and customer-focused team.

Sales Associate

HOKA (Accent Group Limited)
Melbourne, VIC
03.2022 - 03.2023
  • Achieved strong sales performance in premium athletic footwear, consistently exceeding sales KPIs, and meeting monthly targets.
  • Specialized in technical product demonstrations, clearly communicating the performance benefits of HOKA footwear to athletes and casual runners.
  • Supported marketing initiatives, including promotional events and product trials, to increase brand awareness and customer acquisition.

INVENTORY SPECIALIST

Woolworths Supermarket
Melbourne, VIC
07.2021 - 02.2022
  • Ensured data accuracy and optimized processes during inventory analysis to support better supply chain operations.
  • Collaborated with teams to resolve discrepancies and enhance transparency in inventory records.
  • Consistently met operational deadlines, ensuring compliance with Woolworths' quality, safety, and service standards.
  • Collaborated with cross-functional teams, including inventory and replenishment staff, to maintain smooth store operations during peak trading hours.

Education

Bachelor of Science - Cybersecurity

Deakin University
Melbourne, VIC
05-2026

Diploma - Information Technology

Gusto University
Yangon, Myanmar
12-2020

Skills

  • Sales & Customer Relationship Management
  • Inventory Management & Stock Coordination
  • Administration Support & Data Management
  • Microsoft Office (Excel, Word, PowerPoint)
  • Communication & Stakeholder Engagement
  • Retail Operations & Visual Merchandising
  • Inventory Management & Stock Coordination
  • Ability to Learn and Adapt Quickly
  • Organisation & Multitasking

VOLUNTEERING EXPERIENCE

ASSISTANT EVENT COORDINATOR | May 2024 – December 2024 Victorian Myanmar Community

  • Coordinated event logistics, including scheduling, vendor management, and on-site operations, to ensure seamless execution.
  • Supported budgeting, venue setup, and communication with community stakeholders to streamline event planning.
  • Increased event attendance by 25%, strengthening community engagement and cultural participation.

ADDITIONAL INFORMATION

  • Languages: English (Highly Proficient), Burmese (Native).
  • Residency Status: Permanent Resident of Australia
  • Driver's Licence: Full Australian Driving Licence.

REFEREES

Available upon request

Timeline

Senior Sales Associate

Original UGG Australia Classic
04.2023 - Current

Sales Associate

HOKA (Accent Group Limited)
03.2022 - 03.2023

INVENTORY SPECIALIST

Woolworths Supermarket
07.2021 - 02.2022

Bachelor of Science - Cybersecurity

Deakin University

Diploma - Information Technology

Gusto University
Kaung Htet San (Flynn)