Kavita Vikashni Chetty

• Developed strategies to increase sales revenue within the center.
• Resolved conflicts between customers and staff members in a professional manner.
• Established customer service standards for the center and monitored performance of staff against those standards.
• Recruited new employees by conducting interviews and orientations for new hires.
• Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors.
• Participated in networking events with other centers or representatives from corporate headquarters.
• Trained new employees on company policies, procedures, and job responsibilities.
• Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
• Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
• Developed, implemented, and managed center's budget.
• Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
• Monitored employee attendance records and addressed any issues accordingly.
• Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
• Analyzed customer feedback data to identify areas for improvement in service delivery.
• Ensured compliance with company policies and procedures as well as local regulations regarding safety, health, security and labor laws.
• Provided guidance to team members on how to handle difficult customer situations while maintaining excellent customer service levels.
• Delivered exceptional client experiences through hands-on leadership of associates and managers.
• Motivated and led team members to work together to achieve targets.
• Evaluated building condition, workflow and service quality to keep operations in compliance with requirements.
• Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
• Developed and monitored key performance indicators to track center achievements and goals.
• Fostered an inclusive environment, promoting diversity and employee well-being.
• Kept facility clean, safe, and well-organized to maximize productivity and provide professional impression to all patrons.
• Implemented marketing strategies to increase center visibility and attract new clients.
• Established partnerships with community organizations to promote center programs and services.
• Delegated work to staff, setting priorities and goals.
• Prepared staff work schedules and assigned team members to specific duties.
• Conducted research and analysis to identify best practices in the field of educational leadership.
• Facilitated team meetings, fostering communication and collaborative problem-solving.
• Working on QIP and getting staff involved.
• Supporting of other services when in need of my help
• Making monthly rosters for catering staff needs.
• Staff lunches , employee of the month celebration of staff.
• Staff training weekly meeting.
• Assisting with program planning monthly observations and follow ups.
• Daily social media updates, weekly updates to all families.
• Planning of events for families.
• Address support to kitchen being food safety officers.
• Organized parent-teacher conferences to foster positive communication between families and educators.

• Did all new enrolments for 9 services
• Helped open two services with all community events to getting new families.
• All centre tours all locations.
• Did all paperwork and taking bond payments.
• Doing data spreadsheet of payment and enrolments.
• Weekly reporting to management.
• Weekly meetings with management on occupancy.
• Help support staff training on tours and getting out in the community for involvement.
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• Responded promptly to customer inquiries or complaints in a polite manner.
• Participated in regular meetings with upper management regarding progress updates on current initiatives.
• Directed strategic planning and implementation of organizational goals.
• Analyzed market trends to inform business decisions and strategies.
• Represented the organization at external events and conferences.
• Enforced compliance with regulatory standards and company policies.
• Coordinated cross-departmental projects to achieve company objectives.
• Led training and development programs to enhance team skills and performance.
• Identified needs of customers promptly and efficiently.
• Maintained positive working relationship with fellow staff and management.
• Assessed company operations for compliance with safety standards.
• Set specific goals for projects to measure progress and evaluate end results.
• Worked closely with human resources to support employee management and organizational planning.
• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

• I have 20 years experience working with children.
• In Greenwood did a lot of 2IC roles to support centre manager.
• Did rostering and payroll for company while centre was away.
• Daily attendance for children and making sure we are in ratio daily.
• Checking over all daily tasks have been done my all team members.
• Fostered a positive work environment by recognizing individual achievements.
• Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
• Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
• Carrying out daily observations of the children
• Leading a room of preschool children aged 2-5 years and guiding and mentoring two assistant educators
• Maintaining children’s portfolio’s
• Kept areas clean, neat, and inspection-ready to comply with product guidelines.
• Monitored employee productivity to provide constructive feedback and coaching.
• Led weekly team meetings to discuss progress, address issues, and plan future actions.
• Trained new employees on company policies, job duties, and performance expectations.
• Doing educational leadership training with educators.
• Doing centre tours as 2IC
• Monitored workflow processes and identified areas of improvement.
• Completing the Daily Diary. This is the end of day report outlining and explaining the learning outcomes the children achieved today
• Implementing age appropriate learning activities for the children
• Communicating and maintaining positive interactions and communications with parents
• Linking all activities and learning stories to EYLF outcomes
• Built strong, positive relationships with children and families
• Supported a culture of reflective practice and ongoing continuous improvement
• Actively contributed to the education program in the room and the center team
• Was room leader for toddlers room completed my 10 years with G8 Education
• I’m also a certified supervisor at my current job
• I have always been a room leader worked with all age groups
• Scheduled shifts according to workload requirements.
• Identified training needs for staff members and developed appropriate programs.
• Provided guidance and support to team members on operational issues.
• Resolved conflicts between employees in a timely manner.
• Maintained up-to-date knowledge of industry trends in order to apply best practices.
• Developed and implemented strategies to improve team performance and productivity.

Supported centre management with roles through out the centre.

• Doing fire drills
• Trained staff what to do if emergency services was neeeded
• First Aid officers

• Implementing age appropriate learning activities for the children.
• Working with ages from 0-5
• One to one looking after disabled child, and addressing his needs
• Completing the Daily Diary. This is the end of day report outlining and explaining the learning outcomes the children achieved today
• Communicating and maintaining positive interactions and communications with parents
• Linking all activities and learning stories to EYLF outcomes
• Engaged and supervised the children at all times
• Built strong, positive relationships with children and families
• Supported a culture of reflective practice and ongoing continuous improvement
• Actively contributed to the education program in the room and the center team
• Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
• Ensured proper hygiene practices among the children including hand washing before meals.
• Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
• Read stories aloud to the kids both individually and collectively during story time sessions.
• Observed child behavior to assess their needs and plan activities accordingly.
• Monitored individual children during play times and ensured that everyone was included in activities.
• Attended workshops and training sessions related to childcare education and best practices.
• Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
• Participated in team meetings to discuss progress of each child's development and plan future goals for them.
• Established good relationships with parents and guardians through regular communication via phone or emails.
• Supported parents by providing information about their child's growth, nutrition requirements.
• Promoted healthy lifestyle habits like exercising regularly, eating nutritious food amongst the kids.
• Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
• Facilitated group discussions among the kids regarding various topics such as sharing experiences.
• Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
• Developed lesson plans that were stimulating and engaging for the children.
• Maintained a safe environment for all children under care by adhering to safety regulations.
• Supported growth, development and integration of immigrant children and families.
• Monitored children's play activities to identify additional learning opportunities or behavioral issues.
• Observed behavioral issues to alert parents or guardians.
• Developed and enforced positive strategies to encourage good behavior.
• Supervised circle time, free play, outside play, and learning and developmental activities.
• Supported children's emotional and social development by adapting communication tactics for differing client needs.
• Developed and implemented daily lesson plans that promote physical, mental, and social development.
• Implemented behavior management techniques to maintain a disciplined and nurturing classroom environment.
• Implemented hands-on, play-based strategies for experiential learning.
• Taught children foundational skills in colors, shapes and letters.
• Encouraged children's curiosity and exploration through interactive learning activities.
• Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
• Supervised children in classroom and playground settings, ensuring their safety and well-being.
• Collaborated with colleagues to develop and refine curriculum that meets state and national standards.
• Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
• Maintained daily records of individual activities, behaviors, meals and naps.
• Read stories to children and taught painting, drawing, and crafts.
• Implemented behavior modeling and positive reinforcement into daily routines.
• Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
• Met with parents and guardians to discuss students' progress and areas requiring improvement.