A QARA specialist/professional with over 10 years' experience and have been working for top Healthcare companies in a fast-paced environment.
Specialise in:
implementing, monitoring, maintaining and continuously improving the QMS via Quality audit and risk assessment in accordance to:
ISO13485:2016), ISO9001
Risk management (ISO31000:2018, ISO14971:2019).
QMS implementation encompassing Quality Policy, Quality objectives, Management Review meeting and minutes, data trending and analysis,
PEHNZ,
Contracts & Tender,
Internal & Supplier audit
CAPA management.
Proficient in Microsoft 365
Project Management,
eQMS
trackwise power user and SAP,
training coordinator
regulatory submissions: registered Class 1, 1s, IIa, IIb and Class III medical devices with TGA and Medsafe.
EU MDR 2017/247 and Therapeutic Goods (medical device) regulations requirement and implementation.
Can assist National Product Catalogue update and tenders & contracts support.
My key strengths are:
diverse and versatility
auditing,
drive continues improvement,
very good communication skills,
trending and analysing
collaboration and leadership
empathy
enjoy challenges and can perform under pressure.
enthusiastic and keen to learn new systems and processes.
enjoy building connections and teams to be able to achieve expected objectives,
provide input (add value) to improve the business and the QMS.
Overview
18
years of professional experience
1
Certification
Work History
Owens & Minor
ANZ QARA Lead
05.2019 - 08.2023
Job overview
Accomplished multiple tasks within established timeframes.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
As a project lead, managed project performance to implement UDI barcode & manufacturing and registration of Custom Procedure Pack (CPP).
Maintain the ISO 9001 certification for O&M Halyard Australia as this certification is required for business contracts and tenders.
Continue to improve and optimize quality management system to ensure it meets both ISO 9001 and corporate quality system (ISO 13485: 2016) requirements.
In conjunction with Process owners, develop and implement support process and procedures for all relevant areas of the O&M Halyard Australia organization.
Assist initiators through document change process to ensure their processes and procedures are always kept up to date to reflect current practices.
Maintain document change review and approval in the eQMS.
Change Management
Perform Quality Management System (QMS) audit and report results to Management.
Be the O&M Halyard Australia “go to person” for Quality Non-Conformance (QNC), Corrective and Preventive Action (CAPA) and Change Control. Follow up on QNCs, CAPAs and Change Controls to ensure they are closed out on a timely basis.
Coach team members and provide training on quality process, tools and systems
Assist to handle O&M Halyard Australia Management Review.
Ensure O&M Halyard Australia is always audit ready for Corporate and/or external Notified Body audits.
Customer complaint coordinator
Work with the Supply Chain Management team to ensure the ANZ Distribution Centers are complying to O&M Halyard quality system requirements.
Support the O&M Halyard Australia Marketing team on new products and/or product improvements.
Report QMR, Quality objectives, KPI
Post market activities
Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Zimmer Biomet Australia And New Zealand
Regulatory Affairs Integration Consultant
02.2017 - 03.2018
Job overview
Prioritized project-related tasks to efficiently complete essential tasks.
Prepared and submitted regulatory file applications and supporting documentation.
Received, researched and resolved consumer inquiries.
Responsible for re-registration project of the Spine fixation system.
Registered Class 1, IIa and IIb medical devices including DoC preparations as per the Australian regulations.
BioMérieux
QARA Manager
08.2005 - 11.2017
Job overview
Conducted QARA management responsibilities.
championed and led the team through the certification of the organisation to ISO9001: 2015,
Registered Class 1IVD, 2IVD, 3IVD medical devices with the TGA
Post market vigilance
Obtained import permits for biologics
Provided quality and regulatory sound knowledge to management team,
Reviewed labelling changes,
Risk based approach
Established a robust QMS.
Experience in using SAP, trackwise and intranet - Livelink workflow.
Quarterly QMR
Leadership
Covidien Pty Ltd
Regulatory Affairs Associate
04.2009 - 10.2012
Job overview
Kept up-to-date with changes in regulatory legislation and guidelines and obtained marketing permissions.
Supplier audit
Achieved milestone of 100% registration as a rebranding project.
Registered several portfolios namely Respiratory & inhalation, medical supplies, wound care, Neonatal, dialysis catheters, surgical mesh, Class 1, IIa, IIb and Class III medical devices with TGA and Medsafe.
Established good working relationship with key stakeholders.
Post-market vigilance, product recall and complaint handling.
GE Healthcare
Regulatory Affairs & Quality Assurance Associate
02.2006 - 08.2008
Job overview
Prepared and submitted regulatory file applications and supporting documentation.
Prioritized project-related tasks to efficiently complete essential tasks.
Conducted internal and external audit ISO9001
Key achievements in this role were:
Planning and executing site quality matrix,
QMS implementation for ANZ region within 4 weeks,
Coordinated more than 20 product correction recalls.
Registered In-vitro device applications with TGA and Medsafe.
Registered Imaging & diagnostics systems, Ultrasound, Anesthesia delivery, diagnostic ECG, Maternal & infant Care, Patient monitoring, Ventilators, Healthcare IT, Refurbished equipment , parts and accessories.
Education
BSI
Sydney, NSW
from MDR Requirement & Implementation
09.2023
The Knowledge Academy
Vitual Training
from ISO 13485:2016 Lead Auditor Training
2023
TAFE NSW
Northern Sydney Institute
from Cert IV Project Managment Practice
2018
MTAA
Sydney, NSW
from Medical Device Regulations
2014
DNV-GL
Sydney, NSW
from Transition From ISO9001:2008 To ISO9001:2015
2013
SAI Global Assurance Services
Sydney, NSW
from ISO9001: 2008 Internal Auditor Training
2003
University of Western Sydney
Campbelltown, NSW
Bachelor of Science from Chemistry
07.1992
Skills
Project Management
Very good communication
Expertise in systems and processes
Internal and external auditor
Quality management review
Quality and risk management culture
Conformance of products and services to regulatory requirements (Essential Principles) & ISO 13485: 2016
Medical device registrations
Certified ISO 13485, ISO9001 auditor
MDR 2017/247 requirements and implementation (Training scheduled with BSI)
The therapeutic goods (medical device) regulations requirement
Document procedures and processes and Work Instructions,