Abdul-Haaq B Abbas
Mernda
Summary
Motivated employee with engaging personality and flexible approach . Upbeat, friendly and anticipating customer needs to facilitate enjoyable work experiences. Additionally, I am a customer and staff-oriented healthcare worker with experience in service industry and excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. I aim to be hardworking and passionate with strong organizational skills eager to secure a position in Nurse Rostering. Ready to help team achieve company goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
Pathology Lab Assistant
St. Vincent's Hospital Melbourne
06.2023 - Current
- Demonstrated flexibility in adapting to changing workloads or priorities, consistently meeting deadlines without sacrificing quality or attention to detail.
- Ensured seamless workflow within the laboratory, prioritizing tasks according to urgency and importance.
- Streamlined data entry tasks, resulting in increased productivity within the Pathology.
- Adapted quickly to new software, despite being trained in traditional / outdated programs.
- Assisted customers by answering questions and responding to inquiries.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
Restaurant Crew Member
Seasonal Noodles
09.2021 - 03.2022
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Restaurant Crew Member
McDonald's Restaurant
10.2021 - 01.2022
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Associate of Engineering - Engineering
RMIT University
Melbourne, VIC11-2024
Certificate III in Laboratory Skills -
Mill Park Secondary College
12.2022
Skills
- Billing and Payment Processing
- Adaptable to change
- Kitchen Staff Coordination
- Customer Needs Assessments
- Phone Inquiries
- Call handling
- Closing Procedures
- Safe Handling Standards
- Data entry software mastery
- Scheduling and rostering
- Workload balancing
- Time tracking
Languages
Tagalog.
Native or Bilingual
Timeline
Pathology Lab Assistant
St. Vincent's Hospital Melbourne
06.2023 - Current
Restaurant Crew Member
McDonald's Restaurant
10.2021 - 01.2022
Restaurant Crew Member
Seasonal Noodles
09.2021 - 03.2022
Associate of Engineering - Engineering
RMIT University
Certificate III in Laboratory Skills -
Mill Park Secondary College
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