Ka Yin (Suki) Ha
Melbourne,VIC
Summary
Talented sales professional with two years of experience in retail sales in Hong Kong. A proven track record of demonstrating great interpersonal skills, customer relations and product knowledge to achieve optimal customer experience and improved customer loyalty.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Sportshouse
Hong Kong
08.2021 - 06.2022
- Successfully created sales environment with optimal buying experience by ensuring that customers were treated with highest levels of courtesy and professionalism
- Greeted and assisted customers to identify purchasing needs, using additional suggestive selling techniques to upsell products
- Resolved complaints promptly and professionally to avoid escalation of issues and strengthen store reputation
- Experienced in handling large crowds during holidays.
Sales Assistant
Circle k
Hong Kong
12.2020 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Served customers and followed outlined steps of service.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Waitress
Billy's Pine Bamboo Restaurant
Brisbane , QLD
06.2019 - 08.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
Bachelor of Science - Health Sciences
La Trobe University
Bundoora, VIC12.2024
High School Diploma -
Balmoral State High School
Balmoral, QLD12.2020
Skills
- Mandarin (Intermediate)
- Cantonese (Native)
- Microsoft Office
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
English
Full Professional
Timeline
Sales Assistant
Sportshouse
08.2021 - 06.2022
Sales Assistant
Circle k
12.2020 - 06.2022
Waitress
Billy's Pine Bamboo Restaurant
06.2019 - 08.2020
Bachelor of Science - Health Sciences
La Trobe University
High School Diploma -
Balmoral State High School
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