Summary
Overview
Work History
Education
Skills
Honours and Awards
References
Timeline
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Kayla Dacey

Wagga Wagga,NSW

Summary

Dynamic and results-driven professional with extensive experience at NSW Ambulance Service, excelling in clinical operations and leadership. Proven ability to enhance patient care through effective communication and strong planning skills. Committed to fostering a positive workplace culture while ensuring compliance with clinical protocols and operational excellence.

Overview

16
16
years of professional experience

Work History

Acting Station Officer

NSW Ambulance Service
03.2025 - Current


  • Supervise and manage staff on a day to day basis basis
  • Ensuring that station is adequately resourced to provide timely and cost effective clinical operations
  • Provide briefing to the Duty Operations Manager and Station Manager as appropriate on a shift by shift basis To report all aspects of resource planning and allocation relative to operational performance,
  • Ensure station compliance with legislations, policies, procedures and clinical protocols in delivery of operations.
  • Complete required clinical reviews including monitoring and auditing clinical compliance and patient safety.
  • Responsible for supporting a positive workplace culture
  • Support and supervise major accidents and incidents in areas covered by the supervised team in a shift basis
  • Implement incident management structures at scenes
  • Facilitates store ordering and general store requisition

Qualified Paramedic

NSW Ambulance Service
05.2018 - Current

> Provide high-quality pre-hospital emergency clinical care to the diverse Wagga Wagga community.

> Maintain clinical excellence through evidence-based practice and adhere to NSW Ambulance policies and procedures,

> Uphold NSW Ambulance CORE values in daily operations and patient interactions.

> Support team operations, vehicle readiness, and safe medication management.

Qualified Paramedic

NSW Ambulance Service
05.2017 - 05.2018

> Delivered high-quality pre-hospital care in a high demand metropolitan environment

> Responded to critical medical emergencies, applying advanced clinical assessment and treatment skills.

> Ensured safe manual handling and compliance with workplace health and safety protocols.

Graduate Trainee Probationer

NSW Ambulance Service
05.2016 - 05.2017
  • Completed extensive paramedic training under supervision.
  • Developed clinical skills and professional competencies in emergency response.
  • Gained experience in working with diverse patient populations and complex medical and trauma cases,


Indigenous School-Based Trainee

ANZ Bank
02.2009 - 09.2011
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Developed strong customer service and administrative skills
  • Gained experience in workplace professionalism and effective communication.

Education

Bachelor of Clinical Practice (Paramedicine)

Charles Sturt University
Bathurst
12-2015

Bachelor of Nursing

Charles Sturt University
Bathurst, NSW
12-2015

NSW High School Certificate

Kildare Catholic College
Wagga Wagga, NSW
12-2011

Certificate II in Business

TAFE NSW
Wagga Wagga, NSW
12-2011

Certificate III in Health Services Assistance

TAFE NSW
Wagga Wagga, NSW
12-2011

Skills

  • Clinical & Operational skills
  • Strong drive and motivation with ability to self reflect
  • Effective communication skills by speaking clearly, actively listening to others and respond with respect
  • Provide customer-focused service
  • High standard of planning and prioritising
  • Demonstrate accountability
  • Ability to manage and develop people
  • Leadership skills
  • Cultural awareness
  • Organised
  • Administrative skills

Honours and Awards

  • Indigenous Nursing and Allied Health Scholarship and Support Scheme (2012-2014)
  • Charles Sturt University Dean's Award for Excellence (2013)
  • Indyamarra Scholarship (2015)
  • NSW Premier's Bushfire Emergency Citation (2019-2020)
  • National Emergency Medal (2019)
  • Pandemic Service Medal (2020)

References

Charles Milne

Station Manager - Wagga Wagga | Intensive Care Paramedic | Clinical Operations - Southern Sector

Email: Charles.Milne@health.nsw.gov.au | Phone: 0417 851 754


Amy Barclay

Operational Support Officer | Southern Sector | Clinical Operations

Email: Amy.Barclay@health.nsw.gov.au | Phone: 0499 709 203


Timeline

Acting Station Officer

NSW Ambulance Service
03.2025 - Current

Qualified Paramedic

NSW Ambulance Service
05.2018 - Current

Qualified Paramedic

NSW Ambulance Service
05.2017 - 05.2018

Graduate Trainee Probationer

NSW Ambulance Service
05.2016 - 05.2017

Indigenous School-Based Trainee

ANZ Bank
02.2009 - 09.2011

Bachelor of Clinical Practice (Paramedicine)

Charles Sturt University

Bachelor of Nursing

Charles Sturt University

NSW High School Certificate

Kildare Catholic College

Certificate II in Business

TAFE NSW

Certificate III in Health Services Assistance

TAFE NSW
Kayla Dacey