Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Timeline
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Ryan Benney

Penrith,Australia

Summary

Experienced paramedic with 18+ years of operational management expertise. Proven ability to lead teams, optimise workflows, and deliver high-quality patient care. Strong analytical, organisational, and mentoring skills aligned with NSW Ambulance CORE values.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Acting Station Officer

NSW Ambulance
01.2016 - Current
  • Assist Duty Operations Manager with station operations
  • Mentor staff to uphold CORE values and a respectful workplace
  • Oversee clinical compliance, patient flow, and medication management
  • Manage grievances, rosters, and incident responses

Acting Sector Duty Operations Manager

NSW Ambulance
01.2015 - 01.2018
  • Coordinate staff agreements, return-to-work plans, and leave processes
  • Facilitate governance meetings and prepare briefing notes
  • Monitor compliance with training and protocols

Acting Deployment Officer

NSW Ambulance
01.2014 - 01.2015
  • Manage, develop and disseminate staff rosters
  • Prepare and present essential staffing availability reports
  • Process leave applications within rostering protocols
  • Management of staff allocation to mandatory training courses

Operational Paramedic

NSW Ambulance
09.2006 - Current
  • Deliver exceptional pre-hospital emergency care
  • Document medical history and treatment with precision
  • Solve clinical/logistical challenges in high-pressure settings
  • Mentor trainees and promote adherence to policies

Sector Logistics Officer

NSW Ambulance
01.2013 - 01.2014
  • Coordinated staff for court appearances and managed all police matters

Patient Transport Officer

NSW Ambulance
01.2004 - 01.2006
  • Facilitated non-emergency patient transfers

Customer Service Representative

Olex Australia
01.2003 - 01.2004

Sales Representative

Moduline Pty Ltd
01.2001 - 01.2002

Education

Diploma of Paramedical Science -

NSW Ambulance
NSW, Australia
09-2009

Certificate III in Non-Emergency Patient Transport -

NSW Ambulance
NSW, Australia
11-2004

Higher School Certificate -

Cambridge Park High School
12-1997

Skills

  • Effective problem-solving under pressure
  • Strong interpersonal communication, verbal and written communication
  • Excellent planning, organisation and attention to detail
  • Proficient with MS Office Suite and industry-specific systems
  • Quick adaptability to new skills and systems
  • Experience in team and budget management

Certification

  • Capable Leader Management Development Program, NSW Health, 01/01/21
  • Emergency Management & Operations (various modules), Ministry Police & Emergency Services, 01/01/15
  • Forward Commanders Course, NSW Ambulance, 01/01/15
  • Senior First Aid
  • OH&S for Construction
  • Respecting the Difference

Hobbies and Interests

  • 4WD & Camping
  • Sports
  • DIY Projects

References

References available upon request.

Timeline

Acting Station Officer

NSW Ambulance
01.2016 - Current

Acting Sector Duty Operations Manager

NSW Ambulance
01.2015 - 01.2018

Acting Deployment Officer

NSW Ambulance
01.2014 - 01.2015

Sector Logistics Officer

NSW Ambulance
01.2013 - 01.2014

Operational Paramedic

NSW Ambulance
09.2006 - Current

Patient Transport Officer

NSW Ambulance
01.2004 - 01.2006

Customer Service Representative

Olex Australia
01.2003 - 01.2004

Sales Representative

Moduline Pty Ltd
01.2001 - 01.2002

Diploma of Paramedical Science -

NSW Ambulance

Certificate III in Non-Emergency Patient Transport -

NSW Ambulance

Higher School Certificate -

Cambridge Park High School
Ryan Benney