Kayla Fazakerley
Sunshine Coast,QLD
Summary
Customer service professional with a proven ability to resolve complaints and provide exceptional service. Eager to learn new skills and build relationships with diverse clientele. Skilled communicator and collaborative team player dedicated to supporting success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Kmart Caloundra
Caloundra
04.2023 - Current
- Assisted newly hired team members by explaining company procedures and safety requirements
- Handled cash and balanced cash drawer daily within guidelines
- Developed positive customer relationships through friendly greeting and excellent service
- Addressed customer needs, responding to specific requests
- Worked hard to learn required tasks quickly to maximize performance
- Looked for ways to go above and beyond job requirements.
Placement
Rockpool Residential Aged Care
06.2024 - 07.2024
- Completed 80 hours of placement to achieve my Certificate III
Retail Sales Assistant
Best & Less
07.2022 - 07.2023
- Developed positive customer relationships through friendly greeting and excellent service
- Addressed customer needs, responding to specific requests.
Kitchen Hand
Fionas Fancies Noosaville
Noosaville
02.2019 - 06.2021
- Maintained order and cleanliness of work areas to conform with health codes
- Cleaned and sterilized dishes, countertops and utensils
- Prepared workstations with ingredients and tools to increase efficiency
- Greeted customers and processed transactions
Education
Certificate II in Health Support Services - Healthcare
TAFE
08-2023
Certificate III in Health Services Assistance (AIN) - Healthcare
IVET Institute
08-2024
Certificate IV in Justice - Legal Studies
Unity College
01.2024
Unity College
Caloundra 08-2024
Skills
- Customer Service
- Willingness to Learn
- Self Motivated
- Team player
- Communication
- Compassionate Care
Certification
- Current Blue Card
- Yellow card
- First aid Certificate
- CPR Certificate
Accomplishments
- Senior Leadership position at Unity College
- Gold Academic Awards
- Gold Cultural Awards
References
References available upon request.
Timeline
Placement
Rockpool Residential Aged Care
06.2024 - 07.2024
Retail Sales Assistant
Kmart Caloundra
04.2023 - Current
Retail Sales Assistant
Best & Less
07.2022 - 07.2023
Kitchen Hand
Fionas Fancies Noosaville
02.2019 - 06.2021
Certificate II in Health Support Services - Healthcare
TAFE
Certificate III in Health Services Assistance (AIN) - Healthcare
IVET Institute
Certificate IV in Justice - Legal Studies
Unity College
Unity College
Similar Profiles
Emily PerkinsEmily Perkins
Guidance Officer at Caloundra State High SchoolGuidance Officer at Caloundra State High School
Scott GloverScott Glover
House Supervisor at Caloundra House/Civitas GroupHouse Supervisor at Caloundra House/Civitas Group
Lisa WildLisa Wild
Functions and Events Administration Assistant at Caloundra RSLFunctions and Events Administration Assistant at Caloundra RSL
Lexy MartynLexy Martyn
Childcare Educator at Bella Grace Early LearningChildcare Educator at Bella Grace Early Learning
Emma KellyEmma Kelly
High Ticket Remote Closer at Blush VIP MatchmakingHigh Ticket Remote Closer at Blush VIP Matchmaking