Summary
Overview
Work History
Skills
hobbies
Timeline
Generic

Kayla Satele

Mount Gravatt,QLD

Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Dedicated with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experienced professional with background in dental practice management. Offers expertise in sterilization procedures, infection control and oral health care.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

6
6
years of professional experience

Work History

Dental Assistant/Receptionist

Brisbane City Dental
03.2023 - Current
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.

Front of House/Assistant Manager, Customer Service

Gusto Italia
03.2021 - 03.2023
    • Ensured compliance with safety regulations and sanitation guidelines, promoting a safe dining experience for all guests.
    • Utilized exceptional multitasking abilities during peak hours, maintaining high-quality service under pressure.
    • Assisted management in analyzing customer feedback data, identifying areas for improvement and implementing appropriate changes where necessary.
    • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Seasonal Worker

Fruit Picking Ac
01.2018 - 01.2021
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
  • Contributed to a positive work environment by maintaining a professional demeanour and upbeat attitude throughout the busy holiday season.

Skills

  • Office Administration Duties
  • Medical Records Management
  • Dental Radiography
  • Knowledgeable in Microsoft programs
  • Teamwork and Collaboration
  • Strong manual dexterity

hobbies

I thoroughly enjoy living day to day and filling in free time with things i love doing such as; volunteering fortnightly - under anglicare management, walking myself and my partners dog, road trips!

Timeline

Dental Assistant/Receptionist

Brisbane City Dental
03.2023 - Current

Front of House/Assistant Manager, Customer Service

Gusto Italia
03.2021 - 03.2023

Seasonal Worker

Fruit Picking Ac
01.2018 - 01.2021
Kayla Satele