Kayla Shepherd
Toukley,NSW
Summary
Proactive and caring worker with 4 years of experience working within the childcare industry, and 7 years of experience working in a collaborative team based environment. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
8
8
years of professional experience
Work History
Childcare Educator
Educare Little Learners
10.2020 - 10.2024
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child's growth and wellbeing.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
Waitress/All Rounder
Cornershop Café
03.2019 - 12.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
Customer Service Representative
Dominos Pizza Restaurant Company
02.2017 - 03.2017
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Higher School Certificate (HSC) -
St John Paul Ll Catholic College
01.2019
Skills
- Teamwork/Collaboration
- Customer Service
- Problem Solving
- Patience and Empathy
- Early Childhood Education
- Verbal and written communication
- Parent-Teacher Communication
- Special Needs Support
- Caring and Understanding
- Child & Infant Care
References
Available upon request
Timeline
Childcare Educator
Educare Little Learners
10.2020 - 10.2024
Waitress/All Rounder
Cornershop Café
03.2019 - 12.2019
Customer Service Representative
Dominos Pizza Restaurant Company
02.2017 - 03.2017
Higher School Certificate (HSC) -
St John Paul Ll Catholic College
Similar Profiles
Alexia SyrianosAlexia Syrianos
Early Childhood Educator at Educare Little LearnersEarly Childhood Educator at Educare Little Learners
Samantha LawrenceSamantha Lawrence
Dayhome Owner at Early Learners DayhomeDayhome Owner at Early Learners Dayhome
ACKIM THOLEACKIM THOLE
School Principal at Chongwe Young Learners AcademySchool Principal at Chongwe Young Learners Academy