Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kayla Vella

Toukley,NSW

Summary

Proactive and caring worker with four years of experience working within the childcare industry, and seven years of experience working in collaborative, customer service-based environments, known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

8
8
years of professional experience

Work History

Childcare Educator

Educare Little Learners
Plympton, SA
10.2020 - 10.2024
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child's growth and well-being.

Waitress/All Rounder

Cornershop Café
03.2019 - 12.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Used cash registers and credit card machines to cash out customers.

Customer Service Representative

Dominos Pizza Restaurant Company
02.2017 - 03.2019
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

Education

Higher School Certificate (HSC) -

St John Paul ll Catholic College
NSW
01.2019

Skills

  • Customer service
  • Patience and empathy
  • Team collaboration
  • Communication skills
  • Conflict resolution
  • Multicultural awareness
  • Payment processing
  • Early childhood education

References

References available upon request.

Timeline

Childcare Educator

Educare Little Learners
10.2020 - 10.2024

Waitress/All Rounder

Cornershop Café
03.2019 - 12.2019

Customer Service Representative

Dominos Pizza Restaurant Company
02.2017 - 03.2019

Higher School Certificate (HSC) -

St John Paul ll Catholic College

Similar Profiles

CREATE PROFILE
Kayla Vella