Tristan Iveson
Strathalbyn,SA
Summary
motivated retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
11
11
years of professional experience
Work History
Retail Sales Worker
Betta Home Living
02.2023 - Current
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Skilled at working independently and collaboratively in a team environment.
Retail Assistant
Autobarn
03.2022 - 02.2023
- Greeted customers, helped locate merchandise and suggested suitable options.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Assisted customers with prompt and polite support in-person and via telephone.
Retail Sales Assistant
Harvey Norman
03.2021 - 06.2021
- Delivered customer service by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Manager
McDonald's
09.2019 - 03.2020
- Cross-trained existing employees to maximize team agility and performance.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Transferred supplies and equipment between storage and work areas to support food preparation.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Led and directed team members on effective methods, operations and procedures.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Psychosocial Support Worker
Community Living Options
07.2013 - 09.2019
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove clients safely to social activities and appointments.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Education
Certificate III - Aged Care
TAFE SA
Mount Barker, SA11.2013
Year 12 -
Tyndale Christian School
Strathalbyn, SA11.2011
Skills
- Building Customer Loyalty
- Strong Communication and Interpersonal Skills
- Upselling Strategies
- Excellent Written and Verbal Communication
- Flexible Hours
Timeline
Retail Sales Worker
Betta Home Living
02.2023 - Current
Retail Assistant
Autobarn
03.2022 - 02.2023
Retail Sales Assistant
Harvey Norman
03.2021 - 06.2021
Manager
McDonald's
09.2019 - 03.2020
Psychosocial Support Worker
Community Living Options
07.2013 - 09.2019
Certificate III - Aged Care
TAFE SA
Year 12 -
Tyndale Christian School
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