Dedicated Residential Youth Care Worker with a proven track record at Southern Cross Support Services, excelling in behavior management and mental health support. Leveraged positive reinforcement and trauma-informed care to foster significant resident progress, ensuring a safe, empathetic environment. Skilled in first aid and CPR, with a commitment to multicultural sensitivity and effective communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residential Youth Care Worker
Southern Cross Support Services
05.2021 - Current
Conducted one-on-one behavior management counseling for clients by teaching coping techniques and giving guidance and support.
De-escalated destructive and impulsive youth behavior by assisting in finding positive alternate outlets.
Participated actively in ongoing professional development opportunities to enhance my knowledge of best practices in youth residential care work continually.
Documented residents'' progress toward goals regularly, allowing for accurate tracking of growth over time.
Developed strong rapport with each resident under my care based on trust, empathy, understanding thus fostering therapeutic alliances that promoted healing.
Maintained a safe residential space through regular inspections, risk assessments, and adherence to safety protocols.
Education
Diploma of Child, Youth And Family Intervention
Queensland Tafe
01-2022
Year 12 Cetificate
Glenala State High School
01-2002
Skills
Mental health awareness
Positive reinforcement
Community resources
Boundaries establishment
Multicultural sensitivity
Individualized support
First aid and CPR
Behavior management
Mental health support
Youth advocacy
Trauma-informed care
Excellent communication
Certification
First Aide and CPR
Hope and Healing Framework Certificate
TCI (Therapeutic Crisis Intervention) training
WWCC Blue Card
NDIS Yellow Card
Open Drivers Licence
Timeline
Residential Youth Care Worker
Southern Cross Support Services
05.2021 - Current
First Aide and CPR
Hope and Healing Framework Certificate
TCI (Therapeutic Crisis Intervention) training
WWCC Blue Card
NDIS Yellow Card
Open Drivers Licence
Diploma of Child, Youth And Family Intervention
Queensland Tafe
Year 12 Cetificate
Glenala State High School
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