Kealy Desaix
Sydney,NSW
Summary
Seasoned Club Manager runs smooth day-to-day business operations. Well-versed in overseeing staff members, managing suppliers and taking full control of budget. Brings industry best practices to every area while delivering on operational, financial and strategic goals.
Overview
3
3
years of professional experience
Work History
Club Manager
Fitness First Australia
06.2023 - Current
- Cultivated positive relationships with local businesses to create sales opportunities.
- Increased club member base by 8.65% through implementing targeted marketing strategies and sales negotiation.
- Reduced average attrition to 2.5% in the last 12 months.
- Evaluated employee performance regularly, providing constructive feedback and sales coaching to drive results and customers engagement.
- Ensured compliance with all relevant regulations and maintained a safe environment for both staff and members alike.
Sales Manager
Fitness First Australia
04.2022 - 06.2023
- Handled customer relations issues and enquiries, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships (customer retention through excellent customer service and consistent follow-ups.
- Led a successful sales team providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence, achieving 11 out of first 12 budgets.
Skills
- Membership Growth
- Problem-solving skills
- Sales strategies
- Listening Skills
- Membership growth
- Team mentoring
- Effective Communicator
- Staff Training
- Time Management
- CRM software proficiency
Timeline
Club Manager
Fitness First Australia
06.2023 - Current
Sales Manager
Fitness First Australia
04.2022 - 06.2023
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