Keanu Andes-Olsson

Narangba,QLD

Summary

Friendly and efficient student, who can achieve ambitious goals and solve issues of all sorts in any situation. Has a great aptitude for technology and business. Naturally hospitable with a knack for customer relations. Overall, a curious and enthusiastic person who is always seeking new opportunities to learn and grow.

Overview

years of professional experience

Work History

Certificate II in Applied Digital Technologies

Training Professionals

BSBSUS211 — Participate in sustainable work practices
BSBTEC202 — Use digital technologies to communicate in a work environment
BSBWHS211 — Contribute to the health and safety of self and others
ICTICT213 — Use computer operating systems and hardware
ICTICT214 — Operate application software packages
ICTICT215 — Operate digital media technology packages
BSBTEC101 — Operate digital devices
BSBTEC301 — Design and produce business documents
ICTICT216 — Design and create basic organisational documents
ICTICT206 — Install software applications
ICTICT309 — Create ICT user documentation
ICTPRG302 — Apply introductory programming techniques

Certificate III in Business

Australian Retail College

BSBCRT311 — Apply critical thinking skills in a team environment
BSBPEF201 — Support personal wellbeing in the workplace
BSBSUS211 — Participate in sustainable work practices
BSBTWK301 — Use inclusive work practices
BSBWHS311 — Assist with maintaining workplace safety
BSBXCM301 — Engage in workplace communication
BSBDAT201 — Collect and record data
BSBOPS304 — Deliver and monitor a service to customers
BSBOPS305 — Process customer complaints
BSBPEF301 — Organise personal work priorities
BSBTEC201 — Use business software applications
SIRXPDK001 — Advise on products and services
SIRRFSA001 — Handle food safely in a retail environment

OZANAM LEADERSHIP PROGRAM

St. Vincent De Paul Society - SEQ

04.2023 - 10.2023

Gained experience in leadership
Worked with disadvantaged communities
Learned about wellbeing and teamwork during leadership training sessions
Started a campaign with the program on helping the youth experiencing homelessness
Worked as a team with other program candidates

CUSTOMER SERVICE

Seasons IGA - Burpengary, QLD

12.2021 - 06.2023

Completed customer service tasks, grocery work, and janitorial duties
Greeted customers and answered any questions they had about the store's products and services
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Stocked shelves with merchandise when needed
Assisted customers over the phone regarding store operations, product information and order placement
Identified discrepancies between actual count and register balance; made corrections accordingly

Education

St. Patrick's College | Year 5

Shorncliffe, QLD

Sacred Heart Primary | Year 2 - Year 4

Sandgate, QLD

St. John's Primary | Year 0 - Year 1

Campbelltown, NSW

St. Eugene College | Year 6 - Year 12 (current)

Burpengary, QLD

11.2024

Skills

Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Calm Under Pressure

Organization and Time Management
Dependable and Responsible
Multitasking Abilities
Quick learner
Computer Skills

References

References available upon request at Keanuao06@gmail.com