Keely Sinnott
Burleigh Heads,QLD
Summary
I am friendly and hardworking with proven team-working experience in fast-paced settings. Committed to delivering exceptional guest/customer service through quality services, time management and quick resolution of complaints and issues. I take great deal of pride in my work and always strive to be punctual and hard working. With my experience in childcare, I have become highly skilled in communication, conflict resolution, and time management, with a commitment to maintaining professional standards and fostering positive relationships with children, family's and team members. I believe that one of my attributes to a work place is excellent communication skills paired with a consistently positive and professional attitude
Overview
5
5
years of professional experience
1
1
Certification
Work History
Childcare Educator
Cannonvale Kidz Early Learning Centre
06.2023 - 08.2025
- Created strong and friendly relationships between both parents and children to establish a trusting and caring bond.
- Created a supportive learning environment for children to build confidence and self-esteem.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
Hospitality Worker
Northerlies Beach Bar and Grill
03.2022 - 05.2023
- Provided a friendly and high level of customer service one on one, taking care of customer needs. Consistently working towards improving my skills to make the customers experience even better.
- Ensuring to invite customers into venue in a friendly manner and answer questions that may arise.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Retail Worker
Ghanda Clothing
04.2021 - 02.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
Education
Completion of grade 12 -
Proserpine State High School
11-2023
Skills
- Calm and professional under pressure
- Upbeat and positive personality
- Reliable and trustworthy
- Team-oriented and cooperative
- Effective time management
- Exceptional work ethic
- Patience and empathy
Certification
- Certificate 3 in early childhood
- Complete RSA certification
- Covid-19 safety at work certificate
- First aid certificate
Timeline
Childcare Educator
Cannonvale Kidz Early Learning Centre
06.2023 - 08.2025
Hospitality Worker
Northerlies Beach Bar and Grill
03.2022 - 05.2023
Retail Worker
Ghanda Clothing
04.2021 - 02.2022
Completion of grade 12 -
Proserpine State High School
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