Jasmin Akouch
SYDNEY
Summary
Reliable and highly organised professional with 5 years of experience in the Early Childhood sector.
Seeking to leverage a strong background in administration, client relations, and record-keeping into a Receptionist role. I bring a strong work ethic and the ability to thrive in fast-paced, high-pressure environments. Proven ability to multitask in fast-paced settings while maintaining a high level of empathy and discretion. Equipped with a Diploma in Early Childhood and a Certificate in Disability Support, bringing a well-rounded understanding of diverse client needs and care standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Childcare Educator
G8 Education
Sydney
10.2020 - 06.2025
- Client Interface: Acted as a key point of contact for families, providing a welcoming environment and addressing enquiries both in person and over the phone.
- Records managment: Managed the daily upkeep of digital and paper-based records, entering all health and safety data accurately and on time.
- Schedule Management: Coordinated daily routines and "flow" for large groups, ensuring all activities and transitions occurred on schedule— similar to managing patient appointments.
- Compliance & Safety: Maintained a 100% compliant environment by following strict regulatory frameworks and health protocols.
- Team Collaboration: Worked closely with colleagues and management to ensure the smooth day-to-day operation of the facility.
Education
Diploma in Early Childhood Education -
G8 Education
Certificate III in Early Childhood Education -
H & H College
Certificate III in Individual Support (Disability) -
H & H College
Skills
- Communication Tools: Proficient in professional email use and phone etiquette
- Organisation: Strong ability to multi-task and prioritise tasks in a noisy, active environment
- High-Volume Coordination: 5 years of experience managing the flow of people and activities in a busy environment
- Accurate Documentation: Experienced in maintaining precise daily logs, health records, and incident reports
- Professional Communication: Skilled at greeting visitors, answering enquiries, and explaining processes clearly to a diverse range of people
- Privacy & Confidentiality: Strictly adhere to protocols regarding the handling of sensitive personal information
- Calm Under Pressure: Ability to remain focused and professional during busy "peak" periods and medical emergencies
Languages
Arabic
Native/ Bilingual
German
Native/ Bilingual
Certification
- Drivers license
Timeline
Childcare Educator
G8 Education
10.2020 - 06.2025
Diploma in Early Childhood Education -
G8 Education
Certificate III in Early Childhood Education -
H & H College
Certificate III in Individual Support (Disability) -
H & H College