Keiara Laidlaw
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. / Resilient Special Education Teacher familiar with challenges associated with teaching special needs children. Remains positive under times of stress or conflict. Works well with classroom teachers to develop accommodations and special techniques for mainstream classroom inclusion.
Overview
6
6
years of professional experience
Work History
Special Learning Support Teacher / Primary School
Jess Lewis
03.2023 - Current
- Monitored student performance to evaluate effectiveness of instructional strategies.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Implemented behaviour modification strategies, resulting in improved self-regulation and classroom participation among students.
- Provided emotional support to students and families.
- Utilized technology to create meaningful lessons that engage students.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
FastFood services / Customer service / Team Leader
Krispy Kreme
03.2021 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Trained new personnel regarding company operations, policies and services.
- Communicated with vendors regarding backorder availability, future inventory, and special orders.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Resolved problems, improved operations and provided exceptional service.
Waitress
Spit Roast Catering
02.2018 - 05.2020
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Education
Primary Education
Western Sydney University
Bankstown, NSW03.2024
Diploma in Social Science -
Western Sydney University College
Bankstown, NSW02.2023
High School Certificate -
Rooty Hill High School
Rooty Hill, NSW09.2021
Skills
- Team Collaboration
- Verbal and Nonverbal Communication
- Problem Resolution
- Task Delegation
- Training and Development
- Customer Service
- Team Leadership
- Time Management
References
- Sarah Gulson - Krispy Kreme Team Leader (0466037968)
- Laura - Krispy Kreme Assistant Store Manager (0467232681)
- Charlotte Abnett - 2nd Kings Langley Scouts Group Leader (0405058680)
- Jess Lewis - Head Support Teacher Northmead Public School (0425346574)
Awards
- First Aid Certificate
- Volunteer/Working working with Child's check
- Youth Mental Health certificate
- Leadership training
- Adult management training
- Certification of Adult Appointment (Cub Scout Leader - Scouts)
Timeline
Special Learning Support Teacher / Primary School
Jess Lewis
03.2023 - Current
FastFood services / Customer service / Team Leader
Krispy Kreme
03.2021 - Current
Waitress
Spit Roast Catering
02.2018 - 05.2020
Primary Education
Western Sydney University
Diploma in Social Science -
Western Sydney University College
High School Certificate -
Rooty Hill High School
Similar Profiles
Justine LohnerJustine Lohner
All Rounder at Just Jess Boujee BakeryAll Rounder at Just Jess Boujee Bakery
Jessica O'ConnellJessica O'Connell
Remedial Massage Therapist Business Owner at Jess O'Connell Massage TherapyRemedial Massage Therapist Business Owner at Jess O'Connell Massage Therapy
Gretta OziahGretta Oziah
Shabbona Lake Campstore/ Restaurant at Jess HoniotesShabbona Lake Campstore/ Restaurant at Jess Honiotes
LEAH MOORHEADLEAH MOORHEAD
Special Education Teacher/Emotional Support Classroom/ Special Education Teacher/Therapeutic Classroom/Special Education Teacher Learning Support and Emotional Teacher at PITTSBURGH PUBLIC SCHOOLSSpecial Education Teacher/Emotional Support Classroom/ Special Education Teacher/Therapeutic Classroom/Special Education Teacher Learning Support and Emotional Teacher at PITTSBURGH PUBLIC SCHOOLS
Rachel MaceyRachel Macey
Learning Enhancement Coordinator /Primary School Teacher at Tintern GrammarLearning Enhancement Coordinator /Primary School Teacher at Tintern Grammar