Keira Fitzmaurice
Kingsford
Summary
I have recently graduated high school and have developed key skills such as discipline, hard work, and teamwork, all essential for excelling in the work environment. I have proven I can enhance customer satisfaction and loyalty at Lorna Jane, and can also thrive under pressure in both the hospitality and retail industries. I am an extrovert and thus thrive of my co workers to help gain a great reputation for the business and always prioritize the customer experience first.
Overview
2
2
years of professional experience
Work History
Retail Sales Worker
Lorna Jane
11.2024 - 02.2025
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
FOH Supervisor
Gelatissimo
12.2024 - 01.2025
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Maintained open lines of communication between FOH supervisors, BOH managers, and owners for successful collaboration on daily operations.
FOH/Coffee Barista
Andonis Cafe and Bar
01.2023 - 05.2024
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
Retail Worker
JD Sports
09.2022 - 03.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
High School Diploma -
Sheldon College
Brisbane, QLD11-2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Customer assistance
Timeline
FOH Supervisor
Gelatissimo
12.2024 - 01.2025
Retail Sales Worker
Lorna Jane
11.2024 - 02.2025
FOH/Coffee Barista
Andonis Cafe and Bar
01.2023 - 05.2024
Retail Worker
JD Sports
09.2022 - 03.2023
High School Diploma -
Sheldon College
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