Keith muscat

• Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
• Offered comprehensive knowledge of vehicle operations and brand features.
• Demonstrated vehicles and features, and conduct test drives.
• Responded to customer enquiries via telephone and email.
• Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
• Managed assigned leads effectively, maintaining organized records of client interactions for future reference.

driven professional with a solid foundation as a mechanic for 10 years, transitioning seamlessly into the realm of new car sales. Proven ability to adapt and excel in a semi-corporate work environment while acquiring new skills in automotive sales. Adept at leveraging mechanical expertise to provide comprehensive product knowledge and exceptional customer service

.- Successfully navigated the transition to new car sales, specializing in Mitsubishi and Suzuki vehicles.
- Acquired in-depth product knowledge and honed sales techniques to meet and exceed set targets.
- Cultivated strong client relationships by understanding individual needs and delivering tailored automotive solutions.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
• Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.