Keith Naimat
Heckenberg,Australia
Summary
Accomplished insurance professional with extensive experience at GT Insurance, excelling in underwriting and claims management. Proven ability to build strong broker relationships and resolve complex issues. Skilled in using the Sunrise platform and adept at multitasking in fast-paced environments. Recognized for strong negotiation skills and a positive, team-oriented attitude. Consistently met deadlines and exceeded expectations.
Overview
29
29
years of professional experience
Work History
Underwriter NSW
GT Insurance
03.2023 - Current
- Underwriting of new business ( Heavy Truck and Machinery, plant & equipment Public Liability along with Carrier Insurance)
- The use of Sunrise platform
- Attend to CoC, endorsements and closing.
- Build and maintain effective working relationships with Brokers.
- Cover and retain the company’s risk exposure;
- Monitoring existing business portfolios;
- Review adverse renewals;
Claims Service Consultant NSW
GT Insurance
12.2015 - 02.2023
- Dealing with Brokers, on day to day base's
- Evaluate insurance policies and analysed damages to determine coverage.
- Manage portfolio of NSW Claims
- Complaints resolutions
- Answer questions posed by Brokers
- Generate payments for brokers / clients
- Dealing with Underwriter's on daily base's
- Liability claims lodge start to finish
- Appoint lawyers or solicitors
- Review and determine liability on claims
- Reported to management on customer problems, field conditions.
- Develop relationships with brokers
Claims / Liability claims/Carrier’s & Marine Insurance
GT Insurance
12.2010 - 12.2015
- Dealing with Brokers, on day to day base's
- Evaluate insurance policies and analysed damages to determine coverage.
- Manage portfolio of SA/ NT claims
- Complaints resolutions
- Answer questions posed by Brokers
- Generate payments for brokers / clients
- Dealing with Underwriter's on daily base's
- Liability claims lodge start to finish
- Appoint lawyers or solicitors
- Review and determine liability on claims
- Reported to management on customer problems, field conditions.
- Travel to NT/ SA once a year to attend brokers enquires
- Develop relationships with brokers
Home & Contents Insurance
Commonwealth Bank
05.2008 - 12.2010
- Manage portfolio of claims for home & contents
- Paying and assessing reports
- Evaluate builders report
- Answering customers enquires of insurance
- Dealing with customers, handing compliant
Claims Officer
Shannon’s Insurance
01.2004 - 03.2008
- Dealing with clients with a niche market of motor vehicles
- Register claims, process and generate payments
- Manage own Portfolio of claims
Senior Insurance Claims Technician
Allianz Insurance
12.1998 - 12.2004
- Manage own portfolio of motor vehicle claims
- Process new claims
- Evaluate assessor report
- Generate payments to service provider
- Liase with Solicitors
- Assess and respond to other insurance companies correspondence
- Authorise payments for co workers
- Guide and train other claims officer.
- Train other claims staff members on proper handling & evaluation of injury claims.
- Settle Third Party claims with other insurers
Sports and Personal Accident and Travel Claims Officer
FAI Insurance
04.1997 - 12.1998
- Manage own portfolio of sports & travel insurance claims ( Rugby League, Gymnastics, Netball and Soccer).
- Assessing Luggage, Travel documents, overseas medical expenses and dental expenses.
- Assessing death claims, follow up information: Police Reports, Coroners Report and Death Certificate
- Liase with Solicitors, Brokers and GP's
- Calculate exchange rates
Education
Certificate IV General Insurance -
ANZIIF
01.2005
Higher School Certificate Year 12 -
Hunters Hill High School
Hunters Hill, NSW01.1994
Skills
- Strong working ethics
- High organisation & prioritisation skills
- Strong influencing & negotiation skills
- Interpersonal skills
- Experienced in Microsoft Office
- Experienced in Google Suite
- Strong ability to work in fast paced environment
- Multitasking
- Complex problem solving
- Trustworthy
- Ability to meet pre-determined deadlines
- Ability to work autonomously
- Ability to work collaboratively in a team
- Positive attitude
- Cheerful demeanour
- People-oriented
- Flexible
- Team player attitude
- Sunrise platform usage
- Broker communication
Personal Information
Date of Birth: 05/04/75
Timeline
Underwriter NSW
GT Insurance
03.2023 - Current
Claims Service Consultant NSW
GT Insurance
12.2015 - 02.2023
Claims / Liability claims/Carrier’s & Marine Insurance
GT Insurance
12.2010 - 12.2015
Home & Contents Insurance
Commonwealth Bank
05.2008 - 12.2010
Claims Officer
Shannon’s Insurance
01.2004 - 03.2008
Senior Insurance Claims Technician
Allianz Insurance
12.1998 - 12.2004
Sports and Personal Accident and Travel Claims Officer
FAI Insurance
04.1997 - 12.1998
Certificate IV General Insurance -
ANZIIF
Higher School Certificate Year 12 -
Hunters Hill High School