Kellee Dulvarie
Innisfail,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager
NQ Equipment Hire & Landscaping Solutions
Innisfail, QLD
06.2005 - 12.2023
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Entered time and attendance logs in preparation for payroll.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Provided excellent customer service by answering inquiries about products and services.
- Maintained accurate records of goods delivered and collected payments as required.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Processed payroll accurately ensuring all employees were paid on time.
- Supervised staff members, organized schedules and delegated tasks.
- Coded and entered daily invoices with in-house accounting software
- Delegated work to staff, setting priorities and goals.
Front End Loader Operator
NQ Equipment Hire & Landscaping Solutions
Innisfail, QLD
06.2005 - 12.2023
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Assisted customers and contractors by loading materials in vehicles.
- Operated front end loader to move dirt and different base materials.
- Loaded and unloaded items to and from trucks.
- Lifted heavy objects using the loader's hydraulic arms and buckets.
- Operated a front end loader to move and load materials such as dirt, gravel, asphalt, and debris.
- Inspected tires, brakes, lights, mirrors, hydraulics. daily for proper operation.
- Performed routine maintenance tasks such as greasing, oiling, and fueling the machine.
- Loaded trucks with soil or other materials for delivery to construction sites.
- Maintained equipment on-site with regular maintenance and repairs.
Dump Truck Driver
NQ Equipment Hire & Landscaping Solutions
Innisfail, QLD
06.2005 - 12.2023
- Drove dump truck to job sites while adhering to all applicable traffic laws and company policies.
- Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.
- Followed established routes and time schedules in order to meet customer delivery requirements.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Monitored load security during transit using tie downs and tarps when needed.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Secured equipment, avoiding damage during transportation.
- Assisted with loading and unloading freight when necessary.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Drove trucks to and from job sites to deliver supplies.
- Hauled and transported gravel, dirt, fill and boulders to and from construction sites.
- Loaded dump truck with materials from site stockpile, ensuring proper weight distribution.
- Delivered raw materials such as gravel, sand or soil to work sites as requested by customers.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Workshop Mechanic
NQ Equipment Hire & Landscaping Solutions
Innisfail, QLD
06.2005 - 12.2023
- Repaired or replaced worn parts, such as bearings and spark plugs.
- Performed routine maintenance, such as changing oil and checking fluids levels, on all machines and vehicles.
- Ordered necessary replacement parts from suppliers when needed.
- Tested equipment to locate damaged or worn parts and diagnose malfunctions.
Education
High School Diploma -
Good Counsel College
Innisfail, QLD12-1996
Skills
- Business Administration
- Expense Tracking
- Staff Management
- Time Management
Certification
- Current C Class License
- Current MR Class License
- Current Front End Loader Ticket
- Current White Card
References
References available upon request.
Timeline
Manager
NQ Equipment Hire & Landscaping Solutions
06.2005 - 12.2023
Front End Loader Operator
NQ Equipment Hire & Landscaping Solutions
06.2005 - 12.2023
Dump Truck Driver
NQ Equipment Hire & Landscaping Solutions
06.2005 - 12.2023
Workshop Mechanic
NQ Equipment Hire & Landscaping Solutions
06.2005 - 12.2023
High School Diploma -
Good Counsel College
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