Kellen Liberali
Sydney,Australia
Summary
Sales Officer with over a decade in the sector working with sales increase projects, merchandising strategies, team building, performance tracking, reduction of return volume and losses during transportation. My work is driven by the constant search for self-development and focus on meeting each client’s necessities offering tailored services and products in terms of merchandise, prices and differentiated products to boost sales performance. I hold a bachelor’s degree in Business Administration followed by a certificate, a diploma and a current ongoing advanced diploma in Leadership and Management. Experiences and qualifications that help me make the most of my time efficiency, project management and sales strategies skills.
Overview
19
19
years of professional experience
Work History
Events Staff
Merivale
07.2018 - Current
- Seek constant improvement to maintain up-to-date knowledge on market trends and procedures
- Build strong relationships with clients to elicit accurate project demands, meet and exceed their expectations
Housekeeper - House manager
Sole Trader
10.2016 - Current
- Maintain a comprehensive track and record of all facilities’ organization
- Respond to any customer enquiry and assist with any required query
Sales Supervisor
Distridan
07.2007 - 08.2016
- Track sales officers and promoters KPIs and devise strategies to reduce the return volume
- Analyse market sector and sales representatives’ performance to identify improvement points in each area and reporting results to the general manager
- Organise the most cost-beneficial delivery routes
- Optimise store presence in collaboration with the retail team
- Accompany large clients’ deliveries to minimise returns and losses
- Operate throughout different departments to build trustworthy relationships with co-workers and increase interdepartmental efficiency
- Ensure product merchandising compliance with pre-established shelving and sales strategies
- Acquire comprehensive product knowledge to make strategic sales based on clients’ needs
- Provide feedback on merchandising plans and keep track of further merchandising opportunities
- Establish a sales team focused on cooperatively driving efficient strategies to achieve sales targets
- Lead the team by example adhering to all company processes and procedures
- Develop, manage and maintain a client base
Sales Representative
Distrigon
06.2006 - 07.2007
- Liaise with clients to actively listen to their demands to offer products based on their necessities
- Keep up-to-date with new market trends
- Adhere to pre-established stocking and merchandising strategies
- Track and implement any possible growth opportunity
Education
Social Media Manager -
06.2025
Personal Finance and Investment course -
12.2022
Advanced Diploma -
Leadership and Management
12.2021
Diploma -
Leadership and Management
12.2019
Certificate -
Leadership and Management
12.2018
Bachelor’s Degree -
Business Administration
12.2013
Skills
- Microsoft Office
- Excel
- PowerPoint
- Word
- Microsoft Outlook
- Team building
- Client relationship
- Merchandising initiatives
- Growth and sales strategies
- Return Volume decrease
- KPI track and Logistics planning
- Flexible & time efficient
- Excellent communication
- Rapport building
- Active listening
- Department Optimisation
References
- Stuart Cogan, Manager at Ivy
- Ana Cristina Germinari, Manager at Ivy
- Mehtap Izci, Manager at Ivy
Timeline
Events Staff
Merivale
07.2018 - Current
Housekeeper - House manager
Sole Trader
10.2016 - Current
Sales Supervisor
Distridan
07.2007 - 08.2016
Sales Representative
Distrigon
06.2006 - 07.2007
Social Media Manager -
Personal Finance and Investment course -
Advanced Diploma -
Leadership and Management
Diploma -
Leadership and Management
Certificate -
Leadership and Management
Bachelor’s Degree -
Business Administration
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