Kelley Knezevic
Richmond,NSW
Summary
Understanding Senior Property Manager looking to tackle new responsibilities and duties in the senior property management field. Over 20 years of experience managing residential properties. Expertise in negotiations and landlord service management.
Customer-oriented Senior Property Manager talented at supporting and cultivating excellent tenant and landlord relationships.
Trustworthy Senior Property Manager committed to increasing occupancy and consistently reaching collection goals. Experience overseeing all aspects of property management for residential properties, including training and maintenance.
Detail-oriented and organized Property Manager focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Property Manager
RAY WHITE NORTH RICHMOND
05.2023 - 03.2024
Liaise with landlords and tenants
Conduct open homes
Prepare condition reports
Conduct routine inspections - report to landlords
Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
Conduct vacating inspections
Preparing cases for and attending NCAT tribunal hearings
Operate Property Me software
Conduct rent reviews
Training junior staff
Senior Property Manager
BCM Property
08.2020 - 05.2023
- Perform market appraisals on rental properties.
- Liaise with landlords and tenants - managing approximately 210 properties
- Attracted tenants by advertising vacancies and personally showing properties to potential tenants.
- Conduct open homes
- Processing tenant applications & data base checks
- Recommending tenants to landlords
- Preparing leases - used DocuSign
- Prepared condition reports
- Arrears management
- Preparing cases for and attending NCAT hearings
- Conducting routine property inspections and preparing reports for landlords
- Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
- Facilitated set up of B Pay for tenants to pay their rent
- Streamlined property management processes for improved efficiency and cost savings.
- Facilitated set up of Inspect Real Estate
- Trust accounting using Property Tree software
- Conducting rent reviews
- Conducting vacating inspections
- Trained junior staff
Senior Property Manager
Bennett Property Group
04.2012 - 08.2020
- Perform market appraisals on rental properties.
- Liaise with landlords and tenants - managing approximately 175 properties
- Attracted tenants by advertising vacancies and personally showing properties to potential tenants.
- Conduct open homes
- Processing tenant applications & data base checks
- Recommending tenants to landlords
- Preparing leases - used DocuSign
- Prepared condition reports
- Arrears management
- Preparing cases for and attending NCAT hearings
- Conduction routine property inspections and preparing reports for landlords
- Arrange repairs and maintenance
- Taking all property management telephone enquiries
- Trust accounting using Property Tree software
- Conducting rent reviews
- Conducting vacating inspections
- Trained junior staff
Education
Real Estate Licensing Course
Think Real Estate
Sydney, NSW11.2015
Skills
- Dispute Handling
- Tenant and Owner Liaising
- Maintenance Oversight
- Decision Making
- Vacancy Marketing
- Repair Planning
- Relationship Building
- Tenant Eligibility Determination
- Excellent scheduling abilities
- Rent collection
- Contract Administration
- Maintenance Coordination
- Asset Management
- Lease Management
- Regulatory Compliance
- Staff Supervision
- Property Inspections
- Budget management skills
- Administrative Oversight
- Tenant relations
- Property management experience
- Understanding of lease agreements
- Customer Service
- Eviction Process
Certification
- Licensed Real Estate Agent
Timeline
Senior Property Manager
RAY WHITE NORTH RICHMOND
05.2023 - 03.2024
Senior Property Manager
BCM Property
08.2020 - 05.2023
Senior Property Manager
Bennett Property Group
04.2012 - 08.2020
Real Estate Licensing Course
Think Real Estate
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